Community Research and Development Information Service - CORDIS


APRON Report Summary

Project ID: 13274
Funded under: FP5-GROWTH
Country: Greece

Prototype validation: development of the methodological framework for the elicitation and validation of the user requirements

A systematic and integrated methodological approach was developed in order to identify and validate the information requirements for the development of the airport observatory network. The proposed framework consists of five major methodological steps. The first step involves the identification of the airport observatory strategic objectives. Based on these objectives, a data collection and analysis methodology (second step) for the elicitation of the information requirements from the different stake holding groups has been developed.

The major outcome of this analysis was a generic survey instrument that served the purposes of collecting horizontally (i.e., all applicable geographical areas / countries) the various information requirements by the various airport stakeholders. The third step practically involves two intermediate phases: a) the identification of the decision making processes related to airport development and operation, and b) the identification of the stake holding groups involved in and affected by the airport decision making process.

The fourth step addresses the core of the data collection phase through the operation of the generic survey instrument and the implementation of an extensive survey by means of various data collection techniques. Within the framework of the next step (fifth step), the collected data were assessed and analysed on the basis of the specified analysis methodology and in particular qualitative techniques / instruments (e.g., Quality Function Deployment - QFD, Goal Functioning Method - GFM) in order to elicit the information requirements per type of actor / stakeholder.

The major and ultimate objective of this step was the development of a tentative indicator list that incorporates the information requirements (in the form of specific data / indicators) stated by the superset of stakeholders surveyed in all geographical areas / countries covered by WP2 participants. This indicator list reflects the result of the interview / survey process by including also information on the data characterisation, importance / priority, data owner / source, units of measurement, format, data granularity, harmonised indicator definitions etc.

According to the analysis methodology, the collected data were further analysed and synthesized at the next methodological step (sixth step). The objective of this step was to formalise and prioritise the information requirements and services elicited per stake holding group with the purpose of formalising and developing a final indicator list by assigning priorities for inclusion (based on their stated importance) in the airport observatory.

Reported by

RC AUEB/TRANSLOG Athens University of Economics and Business, TRANSportation Systems and LOGistics Laboratory
Evelpidon 47A & 33 Lefkados
11362 Athens
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