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Evaluation framework and instruments

The evaluation methodology provides an approach to perform theory-based evaluation, taking into account several levels of evaluation (starting from traditional usability studies, learning processes and outcome all the way up to organisational evaluation). A procedure for the derivation of theory based evaluation criteria has been developed and for each evaluation a number of qualitative as well as quantitative data collection instruments have been developed.

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Swiss federal institute of technology, Zurich (ETHZ), Organisation – Work – Technology Group
Kreuzplatz 5
CH-8032 Zurich
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