Forschungs- & Entwicklungsinformationsdienst der Gemeinschaft - CORDIS

Design sensitivities for interactives. Using findings from a range of our visitor studies. They aim to sensitise interested parties to some of the critical issues relevant for designing exhibits

We have used video-based studies of action and interaction to develop a catalogue of “design sensitivities” to inform the design of exhibits and installations. It should be noted that these are not to be treated as strict design guidelines or recommendations. We have found that best practice guidelines tend to have limited utility in the museum world, because each new exhibit raises different issues and demands. As a result, any tightly defined “recommendation” tends to become rather strained when faced with practical situations with specific content, design aims and learning objectives. We would rather not constrain practitioners into focusing on particular topics or into using particular combinations of interface or display technologies and would rather sensitise them to some of the critical issues to consider if interested in engendering or encouraging social interaction between visitors and around assemblies of artefacts.

They are of most relevance to those interested in designing, developing and deploying interactive exhibits in museums and galleries. They may also be of interest to those designing new technologies for public spaces.

The design sensitivities are outlined in the following publicly available documents:

Hindmarsh, J., Heath, C., vom Lehn, D. and J. Cleverly (in press, 2004) Creating Assemblies in Public Environments: Social interaction, interactive exhibits and CSCW. Journal of Computer Supported Cooperative Work.

Hindmarsh, J. et al. (2003) Interaction as a Public Phenomenon. SHAPE Deliverable 2.1. Project Number IST 26069.

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King's College London
The Management Centre, King's College London
SE1 9NN London
United Kingdom
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