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VIVALDI Report Summary

Project ID: 11958
Funded under: FP5-GROWTH
Country: Denmark

Implementation of bus priority and Real Time Passenger Information (RTPI) in Aalborg (Denmark)

Result description
The central part of the planned measure relating to Bus Priority and RTPI was: Introduction of advanced ITS in Public Transport including:
- Bus computers in 188 vehicles.
- 4 sites with street displays for Real Time Passenger Information.
- Bus Priority at 20 signalised intersections.
- An allocation system for the flexible use of platforms at the compact coach terminal.
- Wireless local area network (w-lan) and mobile communication systems.

The measure is now up-scaled to contain:
- Bus computers in 209 vehicles - 31 more than planned.
- 32 sites with street displays for Real Time Passenger Information - 28 or 700% more than planned.
- Bus Priority at 23 signalised intersections - 3 more than planned.

Who are the end-users of this result?
Nordjyllands Trafikselskab - responsible for regional bus services - and the Technical Department of Aalborg Kommune - responsible for urban bus services - are the key stakeholders of the telematics project. The telematics solutions are mainly targeted at Public Transport users.

However, it is also important to use the systems to improve the drivers’ working environment as well as the planning and monitoring options for operators. Efforts have been made to define a system to serve all of these purposes. One example is the use of real time information for Bus Priority at signalised junctions. It provides a better service for the users, enables less stressful driving and is economically more efficient for the operator Main innovative features/benefits (technical/commercial success factors) Before the project, no large-scale implementations of AVL, Bus Priority and RTPI had been made in Denmark.

The introduction of these measures was combined with the implementation of a new Public Transport plan that included a new local train service, and together these are expected to radically change the image of Public Transport in Aalborg.

Market or application sectors & potential applications
A challenge during this project has been to get the best available technology and make it work satisfactorily. In order to reach this goal and find the best supplier, the project was put out for tender. It has been a challenge to get all of the relevant stakeholders involved so that all ideas and relevant experiences could be collected. The lesson learnt is that it is important to keep control of all aspects of a project. The revenues from telematics are much higher than the costs.

However, it is important to remember that the revenues related to time savings are difficult to convert to economic saving because it is often a periodic time saving and is hard to implement to the timetable to produce savings in driving time. What probably is more important due to the revenues is that the RTPI makes people feel that there is no delay even if there is and this will probably result in much higher revenues and a better image than the saved hours because of Bus Priority. A possible market is a new group of users that not are using Public Transport now because they find it too slow and out of date. With the new IT solutions and a better travel speed due to Bus Priority, it is plausible that a part of this group will use Public Transport in the future.

Potential barriers Barriers:
- The PT organization had to get used to and learn to accept the new telematics. The drivers feared additional tasks aside from their normal job and increased surveillance.

- An extraordinarily rise of the ticket price for Public Transport as a result of reduced subsidy from the Government has worsened the temporary reduction in the number of passengers caused by the reorganization of Public Transport. This situation has strengthened the passengers’ opposition to the changes during the process.

The necessity to improve the image of Public Transport has been focused. In the last few years the number of passengers has reduced by approximately 2 % per year and hence an improvement for PT in Aalborg was required. The political ownership of the project has been essential in regard to its successful implementation. It became particularly important when delays, technical problems or other challenges necessitated political support.

Reported by

City of Aalborg
City of Aalborg, Technical Department, P.O.Box 462
9100 Aalborg
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