Community Research and Development Information Service - CORDIS

REMOTE system

The REMOTE system refers to the integrated tool that will support the collection of all useful knowledge through the extended enterprise for solving problems. The REMOTE system is internet-based and enables all people involved with a user company¿s products to be able to solve problems remotely using the knowledge from the extended enterprise. The REMOTE solution provides a means of supporting products away from the users¿ site. This reduces the costs and inefficiencies with product support, and provides a better and more impressive service to customers.

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