Objectif Reliable, effective maintenance support is a vital consideration for the suppliers of modern industrial machinery. Maintenance is now a strategic issue that brings competitive advantages for equipment manufacturers. Companies frequently gather extensive data to track the history of their machines, but this data is rarely used for trouble shooting. The issues associated with the maintenance of complex machinery are many and complex. The HELPMATE project demonstrates that the combination of advanced hypermedia information management tools and case-based reasoning tools can reduce the costs associated with maintenance of industrial machinery in two ways: - increasing the reliability of the machinery, and thereby decreasing down-time; - increasing the quality of the work performed by the machine. This will be achieved by combining proven, leading edge multimedia and hypermedia information management technology with case-based reasoning tools, to provide a sophisticated system which can deliver all the relevant information at the point of use. The trial application supports operator-minded maintenance within a high technology production facility -a robot welding installation- at Odense Steel Shipyard. The technologies required to provide this support already exist in the form of two ITEA '95 finalists-Microcosm is a hypermedia information management system, and KATE is a set of case-based reasoning tools, both of which have already been used in isolation to provide partial solutions for industrial maintenance tasks. The combination of these two award-winning technologies significantly increases the functionality available from such systems. The HELPMATE Consortium brings together organisations from three EU nations; all are leaders in their fields with international reputations and highly complementary business and technical objectives. Odense Steel Shipyards (DK) is one of the world's leading manufacturers of large commercial ships and provides a very strong end-user drive for the project, as maintenance support systems for its advanced production facilities is an absolute requirement for effective operation. Technological input comes from AcknoSoft (F) and Multicosm (UK). Both provide software products which have been recognised as excellent by the European IT community. The PAC (UK) provides skills to enable the effective deployment of leading-edge information technologies, and provides project management and systems integration expertise. Champ scientifique natural sciencescomputer and information sciencessoftwarehumanitieshistory and archaeologyhistory Programme(s) FP4-ESPRIT 4 - Specific research and technological development programme in the field of information technologies, 1994-1998 Thème(s) 3.8 - Multimedia Systems Pilots Appel à propositions Data not available Régime de financement CSC - Cost-sharing contracts Coordinateur Odense Steel Shipyard Contribution de l’UE Aucune donnée Adresse P.O. Box 176 5100 Odense C Danemark Voir sur la carte Coût total Aucune donnée Participants (3) Trier par ordre alphabétique Trier par contribution de l’UE Tout développer Tout réduire Acknosoft France Contribution de l’UE Aucune donnée Adresse Rue Du Dessous Des Berges 58A 75013 Paris Voir sur la carte Coût total Aucune donnée Multicosm Ltd Royaume-Uni Contribution de l’UE Aucune donnée Adresse Town Quay House SO24 2PT Southampton Voir sur la carte Coût total Aucune donnée UNIVERSITY OF SOUTHAMPTON Royaume-Uni Contribution de l’UE Aucune donnée Adresse Southampton Ocenagraphic Centre, European Way SO14 3ZH SOUTHAMPTON Voir sur la carte Coût total Aucune donnée