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Content archived on 2024-04-16

Metrics for Usability Standards in Computing

Objective

"Usability" is a prime factor in determining the quality and user acceptance of a system. The measurement of usability will provide the concept with a concrete basis, enabling software engineers, users and human factors personnel to collaborate more effectively and to create truly usable systems in the future.

The objective of the MUSIC project has been to develop a set of metrics based methods that can be used individually and together to both specify formal requirements for the usability of a product, and to assess whether a product meets those requirements.
A set of metrics based methods has been developed that can be used individually and together both to specify formal requirements for the usability of a product, and to assess whether a product meets those requirements. The project has defined usability in terms of the quality of use of a product, and developed tools and procedures for measuring usability. These tools include:
the usability context analysis guide;
the evaluation design manager;
the (user) performance measurement method;
the DRUM video analysis tool;
the user perceived quality method (SUMI);
method for measurement of cognitive workload;
the analytic measurement method (SANE).

The metrics, methods and tools have been evaluated both by the industrial partners of the project and external industrial organizations.
The project has defined usability in terms of the quality of use of a product, and developed tools and procedures for measuring usability. These tools include:

- The Usability Context Analysis guide
- The Evaluation Design Manager
- The (user) Performance Measurement Method
- The DRUM video analysis tool
- The User-Perceived Quality Method (SUMI)
- Method for Measurement of Cognitive Workload
- The Analytic Measurement Method (SANE).

Topic(s)

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Call for proposal

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Funding Scheme

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Coordinator

Brameur Ltd
EU contribution
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Address
Star Plan House 237 High Street
GU11 1TJ Aldershot
United Kingdom

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Total cost
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Participants (8)