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Propelling Business Process Management by Research and Innovation Staff Exchange

Risultati finali

Smart Devices Impacts

Three joint publications will be prepared and handed in to a major conference venue (European or International Conference on Information Systems, Business Process Management Conference) or journal (IEEE Transactions on Engineering Management, Business and Information Systems Engineering), involving experts from the partner organisations. All publications will focus on the prospects and challenges offered from integrating smart devices into the business processes in organisations.

Real-Time Computing Impacts

Two joint publications on the use of real-time computing concepts and technology in order to take nearly run-time proactive or corrective actions to improve process performance or mitigate compliance risks.

Artefacts for BPM Analysis

One joint publications on BPM Analysis, inspired by the technological and societal impact factors identified in WP01–WP05.

Artefacts for BPM Modelling

Two joint publications on BPM modelling techniques and applications, inspired by the technological and societal impact factors identified in WP01–WP05.

Big Data Technology Impacts

Two joint publications on proposals the application of Big Data in BPM. Implementation of the ideas discussed by the associated enterprises.

Societal Impacts

One joint report consolidating the societal impact factors that will shape the next era of BPM.

Artefacts for BPM Implementation

One joint publications on BPM Implementation, inspired by the technological and societal impact factors identified in WP01–WP05.

Social Computing Impacts

Two joint publications on the analysis, development, evaluation, and use of a technique for exploiting information from online social media platforms for business process improvement.

Artefacts for BPM Strategy

Two joint publications on IT artefacts for BPM Strategy, inspired by the technological and societal impact factors identified in WP01–WP05.

Project Management

• Annual Management Report (M12, General report on activities, budget and progress of the project during the year) • Annual Management Report (M36)

Communication and Dissemination Management

Website (M02) Presentations at Events (starting M06) Print Material (starting M09) Newsletter (M09, M12, M15, M18, M21, M24, M27, M30, M33, M36, M39, M42, M45, M48) Annual Report on Visiting Researchers Activities, Dissemination, and Gender Actions (M12) Annual Report on Visiting Researchers Activities, Dissemination, and Gender Actions (M24) Annual Report on Visiting Researchers Activities, Dissemination, and Gender Actions (M36) Final Dissemination Report (M48)

Pubblicazioni

Entwicklung eines Entity-Relationship-Modells und eines Verknüpfungskonzeptes – eine Betrachtung des Omni-Channel-Managements aus einer Information Systems-Perspektive

Autori: Markus Heuchert, Benjamin Barann, Ann-Kristin Cordes, Jörg Becker
Pubblicato in: Digital Customer Experience - Mit digitalen Diensten Kunden gewinnen und halten, 2019, Pagina/e 53-67, ISBN 978-3-658-22541-4
Editore: Springer Fachmedien Wiesbaden
DOI: 10.1007/978-3-658-22542-1_4

Predictive Business Process Monitoring with LSTM Neural Networks

Autori: Niek Tax, Ilya Verenich, Marcello La Rosa, Marlon Dumas
Pubblicato in: Advanced Information Systems Engineering, Numero 10253, 2017, Pagina/e 477-492, ISBN 978-3-319-59535-1
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-59536-8_30

Discovering Causal Factors Explaining Business Process Performance Variation

Autori: Bart F. A. Hompes, Abderrahmane Maaradji, Marcello La Rosa, Marlon Dumas, Joos C. A. M. Buijs, Wil M. P. van der Aalst
Pubblicato in: Advanced Information Systems Engineering, Numero 10253, 2017, Pagina/e 177-192, ISBN 978-3-319-59535-1
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-59536-8_12

Measuring Semantic Coherence of a Conversation

Autori: Svitlana Vakulenko, Maarten de Rijke, Michael Cochez, Vadim Savenkov, Axel Polleres
Pubblicato in: The Semantic Web – ISWC 2018 - 17th International Semantic Web Conference, Monterey, CA, USA, October 8–12, 2018, Proceedings, Part I, Numero 11136, 2018, Pagina/e 634-651, ISBN 978-3-030-00670-9
Editore: Springer International Publishing
DOI: 10.1007/978-3-030-00671-6_37

Context-Aware Predictive Process Monitoring: The Impact of News Sentiment

Autori: Anton Yeshchenko, Fernando Durier, Kate Revoredo, Jan Mendling, Flavia Santoro
Pubblicato in: On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part I, Numero 11229, 2018, Pagina/e 586-603, ISBN 978-3-030-02609-7
Editore: Springer International Publishing
DOI: 10.1007/978-3-030-02610-3_33

Shadow Testing for Business Process Improvement

Autori: Suhrid Satyal, Ingo Weber, Hye-young Paik, Claudio Di Ciccio, Jan Mendling
Pubblicato in: On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part I, Numero 11229, 2018, Pagina/e 153-171, ISBN 978-3-030-02609-7
Editore: Springer International Publishing
DOI: 10.1007/978-3-030-02610-3_9

AB Testing for Process Versions with Contextual Multi-armed Bandit Algorithms

Autori: Suhrid Satyal, Ingo Weber, Hye-young Paik, Claudio Di Ciccio, Jan Mendling
Pubblicato in: Advanced Information Systems Engineering, Numero 10816, 2018, Pagina/e 19-34, ISBN 978-3-319-91562-3
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-91563-0_2

Speech Acts Featuring Decisions in Knowledge-Intensive Processes

Autori: Tatiana Barboza, Pedro Richetti, Fernanda Baião, Flavia Maria Santoro, João Carlos Gonçalves, Kate Revoredo, Anton Yeshchenko
Pubblicato in: On the Move to Meaningful Internet Systems. OTM 2018 Conferences - Confederated International Conferences: CoopIS, C&TC, and ODBASE 2018, Valletta, Malta, October 22-26, 2018, Proceedings, Part II, Numero 11230, 2018, Pagina/e 222-237, ISBN 978-3-030-02670-7
Editore: Springer International Publishing
DOI: 10.1007/978-3-030-02671-4_13

AB-BPM: Performance-Driven Instance Routing for Business Process Improvement

Autori: Suhrid Satyal, Ingo Weber, Hye-young Paik, Claudio Di Ciccio, Jan Mendling
Pubblicato in: Business Process Management, Numero 10445, 2017, Pagina/e 113-129, ISBN 978-3-319-64999-3
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-65000-5_7

Semi-supervised Log Pattern Detection and Exploration Using Event Concurrence and Contextual Information

Autori: Xixi Lu, Dirk Fahland, Robert Andrews, Suriadi Suriadi, Moe T. Wynn, Arthur H. M. ter Hofstede, Wil M. P. van der Aalst
Pubblicato in: On the Move to Meaningful Internet Systems. OTM 2017 Conferences, Numero 10573, 2017, Pagina/e 154-174, ISBN 978-3-319-69461-0
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-69462-7_11

Enriching Decision Making with Data-Based Thresholds of Process-Related KPIs

Autori: Adela del-Río-Ortega, Félix García, Manuel Resinas, Elmar Weber, Francisco Ruiz, Antonio Ruiz-Cortés
Pubblicato in: Advanced Information Systems Engineering, Numero 10253, 2017, Pagina/e 193-209, ISBN 978-3-319-59535-1
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-59536-8_13

A New Framework for Defining Realistic SLAs: An Evidence-Based Approach

Autori: Minsu Cho, Minseok Song, Carlos Müller, Pablo Fernandez, Adela del-Río-Ortega, Manuel Resinas, Antonio Ruiz-Cortés
Pubblicato in: Business Process Management Forum, Numero 297, 2017, Pagina/e 19-35, ISBN 978-3-319-65014-2
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-65015-9_2

A hybrid reliability metric for SLA predictive monitoring

Autori: Marco Comuzzi, Alfonso E. Marquez-Chamorro, Manuel Resinas
Pubblicato in: Proceedings of the 34th ACM/SIGAPP Symposium on Applied Computing - SAC '19, 2019, Pagina/e 32-39, ISBN 9781-450359337
Editore: ACM Press
DOI: 10.1145/3297280.3297285

Conversational Exploratory Search via Interactive Storytelling

Autori: Vakulenko, Svitlana; Markov, Ilya; de Rijke, Maarten
Pubblicato in: Proceedings of the CTIR'17 Workshop on Search-Oriented Conversational AI (SCAI’2017), 2017
Editore: arXiv

QRFA: A Data-Driven Model of Information-Seeking Dialogues

Autori: Svitlana Vakulenko, Kate Revoredo, Claudio Di Ciccio, Maarten de Rijke
Pubblicato in: Proceedings of the 41st European Conference on Information Retrieval (ECIR '19), 2018
Editore: arXiv

Trust Management - An Information Systems Perspective

Autori: Chasin, Friedrich, Riehle, Dennis M., Rosemann, Michael
Pubblicato in: Twenty-Seventh European Conference on Information Systems (ECIS2019), 2019
Editore: Twenty-Seventh European Conference on Information Systems (ECIS2019)

An IS Perspective on Omni-Channel Management along the Customer Journey: Development of an Entity-Relationship-Model and a Linkage Concept

Autori: Markus Heuchert, Benjamin Barann, Ann-Kristin Cordes, Jörg Becker
Pubblicato in: Proceedings of the Multikonferenz Wirtschaftsinformatik 2018, 2018
Editore: ResearchGate

Prediction of Business Process Instances with Dynamic Bayesian Networks

Autori: Jens Brunk, Kate Revoredo, Matthias Stierle, Martin Matzner, Patrick Delfmann, and Jörg Becker
Pubblicato in: Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018), 2018
Editore: CEUR

An IS-Perspective on Omni-channel Management: Development of a Conceptual Framework to Determine the Impacts of Touchpoint Digitalization on Retail Business Processes

Autori: Benjamin Barann
Pubblicato in: Proceedings of the European Conference on Information Systems (ECIS2018), 2018
Editore: Association for Information Systems (AIS)

REPAINTING THE BUSINESS MODEL CANVAS FOR PEER-TO-PEER SHARING AND COLLABORATIVE CONSUMPTION

Autori: Florian Plenter, Erwin Fielt, Moritz von Hoffen, Friedrich Chasin, Michael Rosemann
Pubblicato in: Proceedings of the Twenty-Fifth European Conference on Information Systems (ECIS 2017), 2017, Pagina/e 2234-2249, ISBN 978-989-20-7655-3
Editore: Association for Information Systems (AIS)

Devising an SLA-Aware Methodology to Improve Process Performance

Autori: Carlos Müller, Minsu Cho, Pablo Fernandez, Minseok Song, Manuel Resinas, Antonio Ruiz-Cortés
Pubblicato in: Jornadas de Ciencia e Ingeniería de Servicios, 2017
Editore: Sistedes Biblioteca Digital

Narrowing the Business-IT Gap in Process Performance Measurement

Autori: Han van der Aa, Adela del-Río-Ortega, Manuel Resinas, Henrik Leopold, Antonio Ruiz-Cortés, Jan Mendling, Hajo A. Reijers
Pubblicato in: Advanced Information Systems Engineering, Numero 33, 2016, Pagina/e 543-557, ISBN 978-3-319-39695-8
Editore: Springer International Publishing
DOI: 10.1007/978-3-319-39696-5_33

A template-based approach for responsibility management in executable business processes

Autori: Cristina Cabanillas, Manuel Resinas, Antonio Ruiz-Cortés
Pubblicato in: Enterprise Information Systems, Numero 12/5, 2017, Pagina/e 550-586, ISSN 1751-7575
Editore: Taylor & Francis
DOI: 10.1080/17517575.2017.1390166

From one-stop shop to no-stop shop: An e-government stage model

Autori: Hendrik Scholta, Willem Mertens, Marek Kowalkiewicz, Jörg Becker
Pubblicato in: Government Information Quarterly, Numero 36/1, 2019, Pagina/e 11-26, ISSN 0740-624X
Editore: Pergamon Press Ltd.
DOI: 10.1016/j.giq.2018.11.010

The impact of transparency on mobile privacy decision making

Autori: Jan Hendrik Betzing, Matthias Tietz, Jan vom Brocke, Jörg Becker
Pubblicato in: Electronic Markets, 2019, Pagina/e 1-19, ISSN 1019-6781
Editore: Springer Verlag
DOI: 10.1007/s12525-019-00332-3

The Role of Gender in Business Process Management Competence Supply

Autori: Elena Gorbacheva, Armin Stein, Theresa Schmiedel, Oliver Müller
Pubblicato in: Business & Information Systems Engineering, Numero 58/3, 2016, Pagina/e 213-231, ISSN 2363-7005
Editore: Springer Fachmedien
DOI: 10.1007/s12599-016-0428-2

Smart service systems: An interdisciplinary perspective

Autori: Daniel Beverungen, Christoph F. Breidbach, Jens Poeppelbuss, Virpi Kristiina Tuunainen
Pubblicato in: Information Systems Journal, Numero 29/6, 2019, Pagina/e 1201-1206, ISSN 1350-1917
Editore: Blackwell Publishing Inc.
DOI: 10.1111/isj.12275

Good gamers, good managers? A proof-of-concept study with Sid Meier’s Civilization

Autori: Alexander Simons, Isabell Wohlgenannt, Markus Weinmann, Stefan Fleischer
Pubblicato in: Review of Managerial Science, 2020, ISSN 1863-6683
Editore: Springer Verlag
DOI: 10.1007/s11846-020-00378-0

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