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Feedback mechanisms Across the Lifecycle for Customer-driven Optimization of iNnovative product-service design

Objective

The undergoing transformation in our current socio-economic models, led by the advent of emerging technologies, has changed the relation of customers to products and services. Customers play no longer a passive role in the product and service development process as they express their product and service experiences and opinions through several channels such as discussion forums, blogs, chat, idea voting, and more. In addition, sensor systems in combination with products incorporated in the Internet of Things (IoT), are becoming increasingly common. The potential endless amounts of available information offer a rich ground for value creation in the product-service innovation chain. In this context FALCON envisions to provide a framework to enable the realization of new products and value-adding services, resulting from user-experiences and product and related services usage; undertaken with the principles of sustainability and social responsibility. FALCON will create impact through the following objectives: First the project will address product-service information collection through collaborative intelligence and Product Embedded Information Devices. Second, it will enable new mechanisms for product-service knowledge representation, exploitation, openness and diffusion. Third, it will strengthen collaboration and new product-service development through new feedback and feed forward mechanisms in the product life-cycle. Fourth, FALCON will explore manufacturing intelligence to support innovative product-services design and finally FALCON will improve product-service lifecycle assessment approaches through the real-time collection of product-service usage information and related experiences. The project is driven by a consortium of highly recognized researchers (BIBA, EPFL, TU Delft ), experienced solution providers (UBITECH, Holonix, Softeco, i-Deal) and industrial companies (Arcelik, Philipps, Dena Cashmere, DATAPIXEL, Vinci Consulting).

Fields of science (EuroSciVoc)

CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: https://op.europa.eu/en/web/eu-vocabularies/euroscivoc.

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Programme(s)

Multi-annual funding programmes that define the EU’s priorities for research and innovation.

Topic(s)

Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.

Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

RIA - Research and Innovation action

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Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

(opens in new window) H2020-FoF-2014-2015

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Coordinator

BIBA - BREMER INSTITUT FUER PRODUKTION UND LOGISTIK GMBH
Net EU contribution

Net EU financial contribution. The sum of money that the participant receives, deducted by the EU contribution to its linked third party. It considers the distribution of the EU financial contribution between direct beneficiaries of the project and other types of participants, like third-party participants.

€ 812 552,00
Address
HOCHSCHULRING 20
28359 Bremen
Germany

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Region
Bremen Bremen Bremen, Kreisfreie Stadt
Activity type
Research Organisations
Links
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

€ 812 552,00

Participants (12)

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