Feedback mechanisms Across the Lifecycle for Customer-driven Optimization of iNnovative product-service design

Objective

The undergoing transformation in our current socio-economic models, led by the advent of emerging technologies, has changed the relation of customers to products and services. Customers play no longer a passive role in the product and service development process as they express their product and service experiences and opinions through several channels such as discussion forums, blogs, chat, idea voting, and more. In addition, sensor systems in combination with products incorporated in the Internet of Things (IoT), are becoming increasingly common. The potential endless amounts of available information offer a rich ground for value creation in the product-service innovation chain. In this context FALCON envisions to provide a framework to enable the realization of new products and value-adding services, resulting from user-experiences and product and related services usage; undertaken with the principles of sustainability and social responsibility. FALCON will create impact through the following objectives: First the project will address product-service information collection through collaborative intelligence and Product Embedded Information Devices. Second, it will enable new mechanisms for product-service knowledge representation, exploitation, openness and diffusion. Third, it will strengthen collaboration and new product-service development through new feedback and feed forward mechanisms in the product life-cycle. Fourth, FALCON will explore manufacturing intelligence to support innovative product-services design and finally FALCON will improve product-service lifecycle assessment approaches through the real-time collection of product-service usage information and related experiences. The project is driven by a consortium of highly recognized researchers (BIBA, EPFL, TU Delft ), experienced solution providers (UBITECH, Holonix, Softeco, i-Deal) and industrial companies (Arcelik, Philipps, Dena Cashmere, DATAPIXEL, Vinci Consulting).

Fields of science

• natural sciences › computer and information sciences › software › software development
• engineering and technology › electrical engineering, electronic engineering, information engineering › electronic engineering › sensors
• natural sciences › computer and information sciences › internet › internet of things
• natural sciences › computer and information sciences › knowledge engineering › ontology

Programme(s)

• H2020-EU.2.1.5.1. - Technologies for Factories of the Future

Topic(s)

• FoF-05-2014 - Innovative Product-Service design using manufacturing intelligence

Call for proposal

H2020-FoF-2014
See other projects for this call

Funding Scheme

RIA - Research and Innovation action

Coordinator

BIBA - BREMER INSTITUT FUER PRODUKTION UND LOGISTIK GMBH

Address

Hochschulring 20
28359 Bremen
Germany

Activity type

Research Organisations

EU contribution

€ 812 552

Participants (12)

ECOLE POLYTECHNIQUE FEDERALE DE LAUSANNE

Switzerland

EU contribution

€ 0

Address

Batiment Ce 3316 Station 1
1015 Lausanne

Activity type

Higher or Secondary Education Establishments

TECHNISCHE UNIVERSITEIT DELFT

Netherlands

EU contribution

€ 440 956

Address

Stevinweg 1
2628 CN Delft

Activity type

Higher or Secondary Education Establishments

GIOUMPITEK MELETI SCHEDIASMOS YLOPOIISI KAI POLISI ERGON PLIROFORIKIS ETAIREIA PERIORISMENIS EFTHYNIS

Greece

EU contribution

€ 322 500

Address

Mithridatou 36-38
11632 Athina

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

HOLONIX SRL

Italy

EU contribution

€ 559 500

Address

Corso Italia 8
20821 Meda (Mb)

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

algoWatt SpA

Italy

EU contribution

€ 539 875

Address

Corso Magenta 85
20123 Milano

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

I-DEAL S.R.L.C.R.

Italy

EU contribution

€ 185 312,50

Address

Via Gustavo Di Valdengo 1
13900 Biella

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

ARCELIK A.S.

Turkey

EU contribution

€ 355 625

Address

Karaagac, Sutluce Beyoglu Cad. No:2-6
34445 Istanbul

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

PHILIPS MEDICAL SYSTEMS NEDERLAND BV

Netherlands

EU contribution

€ 503 652,50

Address

Veenpluis 6
5684 PC Best

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

MANDELLI LAURA

Italy

EU contribution

€ 224 500

Address

Via Bianchi Edoardo 30
20090 Sergate Mi

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

DATAPIXEL SL

Spain

EU contribution

€ 313 000

Address

Carretera Asua 6
48930 Getxo

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

MEWS INNOVATION

France

EU contribution

€ 271 467,39

Address

4 Bis Rue Brindejonc Des Moulinais Zone D Activite Commerciale De La Grande Plaine
31500 Toulouse

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)

ISADEUS

France

EU contribution

€ 66 032,61

Address

21 Rue Rollin
75005 Paris

Activity type

Private for-profit entities (excluding Higher or Secondary Education Establishments)