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Feedback mechanisms Across the Lifecycle for Customer-driven Optimization of iNnovative product-service design

Objective

The undergoing transformation in our current socio-economic models, led by the advent of emerging technologies, has changed the relation of customers to products and services. Customers play no longer a passive role in the product and service development process as they express their product and service experiences and opinions through several channels such as discussion forums, blogs, chat, idea voting, and more. In addition, sensor systems in combination with products incorporated in the Internet of Things (IoT), are becoming increasingly common. The potential endless amounts of available information offer a rich ground for value creation in the product-service innovation chain. In this context FALCON envisions to provide a framework to enable the realization of new products and value-adding services, resulting from user-experiences and product and related services usage; undertaken with the principles of sustainability and social responsibility. FALCON will create impact through the following objectives: First the project will address product-service information collection through collaborative intelligence and Product Embedded Information Devices. Second, it will enable new mechanisms for product-service knowledge representation, exploitation, openness and diffusion. Third, it will strengthen collaboration and new product-service development through new feedback and feed forward mechanisms in the product life-cycle. Fourth, FALCON will explore manufacturing intelligence to support innovative product-services design and finally FALCON will improve product-service lifecycle assessment approaches through the real-time collection of product-service usage information and related experiences. The project is driven by a consortium of highly recognized researchers (BIBA, EPFL, TU Delft ), experienced solution providers (UBITECH, Holonix, Softeco, i-Deal) and industrial companies (Arcelik, Philipps, Dena Cashmere, DATAPIXEL, Vinci Consulting).

Call for proposal

H2020-FoF-2014-2015

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Sub call

H2020-FoF-2014

Coordinator

BIBA - BREMER INSTITUT FUER PRODUKTION UND LOGISTIK GMBH
Net EU contribution
€ 812 552,00
Address
Hochschulring 20
28359 Bremen
Germany

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Region
Bremen Bremen Bremen, Kreisfreie Stadt
Activity type
Research Organisations
Other funding
€ 0,00

Participants (12)

ECOLE POLYTECHNIQUE FEDERALE DE LAUSANNE
Switzerland
Net EU contribution
€ 0,00
Address
Batiment Ce 3316 Station 1
1015 Lausanne

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Region
Schweiz/Suisse/Svizzera Région lémanique Vaud
Activity type
Higher or Secondary Education Establishments
Other funding
€ 503 250,00
TECHNISCHE UNIVERSITEIT DELFT
Netherlands
Net EU contribution
€ 440 956,00
Address
Stevinweg 1
2628 CN Delft

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Region
West-Nederland Zuid-Holland Delft en Westland
Activity type
Higher or Secondary Education Establishments
Other funding
€ 0,25
GIOUMPITEK MELETI SCHEDIASMOS YLOPOIISI KAI POLISI ERGON PLIROFORIKIS ETAIREIA PERIORISMENIS EFTHYNIS
Greece
Net EU contribution
€ 322 500,00
Address
Mithridatou 36-38
11632 Athina

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Κεντρικός Τομέας Αθηνών Aττική Αττική
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
HOLONIX SRL
Italy
Net EU contribution
€ 559 500,00
Address
Corso Italia 8
20821 Meda (Mb)

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Nord-Ovest Lombardia Monza e della Brianza
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
algoWatt SpA
Italy
Net EU contribution
€ 539 875,00
Address
Corso Magenta 85
20123 Milano

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Nord-Ovest Lombardia Milano
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
I-DEAL S.R.L.C.R.
Italy
Net EU contribution
€ 185 312,50
Address
Via Gustavo Di Valdengo 1
13900 Biella

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Nord-Ovest Piemonte Biella
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
ARCELIK A.S.
Türkiye
Net EU contribution
€ 355 625,00
Address
Karaagac, Sutluce Beyoglu Cad. No:2-6
34445 Istanbul

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Region
İstanbul İstanbul İstanbul
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
PHILIPS MEDICAL SYSTEMS NEDERLAND BV
Netherlands
Net EU contribution
€ 503 652,50
Address
Veenpluis 6
5684 PC Best

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Region
Noord-Brabant Zuidoost-Noord-Brabant
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
MANDELLI LAURA
Italy
Net EU contribution
€ 224 500,00
Address
Via Bianchi Edoardo 30
20090 Sergate Mi

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Nord-Ovest Lombardia Milano
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 45,00
DATAPIXEL SL
Spain
Net EU contribution
€ 313 000,00
Address
Carretera Asua 6
48930 Getxo

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Noreste País Vasco Bizkaia
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
MEWS INNOVATION
France
Net EU contribution
€ 271 467,39
Address
4 Bis Rue Brindejonc Des Moulinais Zone D Activite Commerciale De La Grande Plaine
31500 Toulouse

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Occitanie Midi-Pyrénées Haute-Garonne
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00
ISADEUS
France
Net EU contribution
€ 66 032,61
Address
21 Rue Rollin
75005 Paris

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Ile-de-France Ile-de-France Paris
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Other funding
€ 0,00