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Understanding value co-creation in public services for transforming European public administrations

Project description

The power of co-creation in public administration

What if public services were shaped by the collective genius of citizens, civil servants and organisations instead of top-down approaches in public administration? The EU-funded Co-VAL project will explore this possibility. A consortium of 13 teams from 11 EU countries will analyse and recommend policy strategies that integrate value co-creation. By studying the shift towards bottom-up approaches, Co-VAL aims to create a comprehensive framework for public service innovation. From digital transformation to service design and government living labs, this consortium is poised to deliver sustainable impacts in policy and practice, redefining the future of public administration.

Objective

The main goal of Co-VAL is to discover, analyse, and provide policy recommendations for transformative strategies that integrate the co-creation of value in public administrations. The project aims to accomplish these objectives by conducting research on the paradigm shift from the traditional top-down model to demand and bottom-up driven models when citizens, civil servants, private, and third sector organizations voluntarily participate in the development of transformative innovations addressing changing needs and social problems.
Co-VAL will push the boundaries of both research and practice by providing: i) a comprehensive and holistic theoretical framework for understanding value co-creation in public services from a service-dominant logic and a service innovation multiagent framework, ii) measurement and monitoring for transformations in the public sector by using both existing data and new metrics (large-scale survey), iii) investigation on 4 public-service-related co-creation areas of public sector transformation: digital transformation (including open platforms, big data, and digital service delivery), service design (including service blue-printing), government living labs, and innovative structural relationships (public-private innovation networks and social innovation), and iv) generation of sustainable impacts in public administration policy and practice by delivering actionable policy recommendations that build on the research findings, by tracking and monitoring how governments’ pilot projects and actions, and by facilitating peer to peer knowledge exchange to facilitate implementation.
Co-VAL is a consortium of 13 teams from 11 EU countries formed by leading experts in public administration, co-creation and open governance, digital economy and service innovation. The consortium is organised to co-work with stakeholders representing central, regional and local administrations.

Fields of science (EuroSciVoc)

CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: https://op.europa.eu/en/web/eu-vocabularies/euroscivoc.

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Programme(s)

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Topic(s)

Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.

Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

RIA - Research and Innovation action

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Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

(opens in new window) H2020-SC6-CULT-COOP-2016-2017

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Coordinator

ATHENS TECHNOLOGY CENTER ANONYMI VIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS
Net EU contribution

Net EU financial contribution. The sum of money that the participant receives, deducted by the EU contribution to its linked third party. It considers the distribution of the EU financial contribution between direct beneficiaries of the project and other types of participants, like third-party participants.

€ 378 750,00
Address
RIZAREIOU 10
15 233 ATHINA
Greece

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SME

The organization defined itself as SME (small and medium-sized enterprise) at the time the Grant Agreement was signed.

Yes
Region
Αττική Aττική Βόρειος Τομέας Αθηνών
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
Links
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

€ 420 000,00

Participants (13)

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