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Understanding value co-creation in public services for transforming European public administrations

Objective

The main goal of Co-VAL is to discover, analyse, and provide policy recommendations for transformative strategies that integrate the co-creation of value in public administrations. The project aims to accomplish these objectives by conducting research on the paradigm shift from the traditional top-down model to demand and bottom-up driven models when citizens, civil servants, private, and third sector organizations voluntarily participate in the development of transformative innovations addressing changing needs and social problems.
Co-VAL will push the boundaries of both research and practice by providing: i) a comprehensive and holistic theoretical framework for understanding value co-creation in public services from a service-dominant logic and a service innovation multiagent framework, ii) measurement and monitoring for transformations in the public sector by using both existing data and new metrics (large-scale survey), iii) investigation on 4 public-service-related co-creation areas of public sector transformation: digital transformation (including open platforms, big data, and digital service delivery), service design (including service blue-printing), government living labs, and innovative structural relationships (public-private innovation networks and social innovation), and iv) generation of sustainable impacts in public administration policy and practice by delivering actionable policy recommendations that build on the research findings, by tracking and monitoring how governments’ pilot projects and actions, and by facilitating peer to peer knowledge exchange to facilitate implementation.
Co-VAL is a consortium of 13 teams from 11 EU countries formed by leading experts in public administration, co-creation and open governance, digital economy and service innovation. The consortium is organised to co-work with stakeholders representing central, regional and local administrations.

Call for proposal

H2020-SC6-CULT-COOP-2017-one-stage
See other projects for this call

Coordinator

ATHENS TECHNOLOGY CENTER ANONYMI VIOMICHANIKI EMPORIKI KAI TECHNIKI ETAIREIA EFARMOGON YPSILIS TECHNOLOGIAS
Address
Rizareiou 10
15233 Athina
Greece
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
EU contribution
€ 420 000

Participants (12)

UNIVERSIDAD DE ALCALA
Spain
EU contribution
€ 467 500
Address
Plaza De San Diego
28801 Alcala De Henares/madrid
Activity type
Higher or Secondary Education Establishments
THE UNIVERSITY OF EDINBURGH
United Kingdom
EU contribution
€ 313 125
Address
Old College, South Bridge
EH8 9YL Edinburgh
Activity type
Higher or Secondary Education Establishments
UNIVERSITAT KONSTANZ
Germany
EU contribution
€ 339 500
Address
Universitatsstrasse 10
78464 Konstanz
Activity type
Higher or Secondary Education Establishments
UNIVERSITE DE LILLE
France
EU contribution
€ 455 625
Address
42 Rue Paul Duez
59800 Lille
Activity type
Higher or Secondary Education Establishments
THE LISBON COUNCIL FOR ECONOMIC COMPETITIVENESS ASBL
Belgium
EU contribution
€ 876 000
Address
Rue De La Loi 155 Residence Palace Ipc
1040 Bruxelles
Activity type
Other
UNIVERSITEIT MAASTRICHT
Netherlands
EU contribution
€ 305 312,50
Address
Minderbroedersberg 4
6200 MD Maastricht
Activity type
Higher or Secondary Education Establishments
HOGSKOLEN I INNLANDET
Norway
EU contribution
€ 448 125
Address
Hamarvegen 112
2418 Elverum
Activity type
Higher or Secondary Education Establishments
ROSKILDE UNIVERSITET
Denmark
EU contribution
€ 325 571,25
Address
Universitetsvej 1
4000 Roskilde
Activity type
Higher or Secondary Education Establishments
UNIVERSITA COMMERCIALE LUIGI BOCCONI
Italy
EU contribution
€ 219 500
Address
Via Sarfatti 25
20136 Milano
Activity type
Higher or Secondary Education Establishments
BUDAPESTI CORVINUS EGYETEM
Hungary
EU contribution
€ 177 500
Address
Fovam Ter 8
1093 Budapest
Activity type
Higher or Secondary Education Establishments
PRICEWATERHOUSECOOPERS ADVISORY SPA

Participation ended

Italy
EU contribution
€ 81 556,25
Address
Viale Monte Rosa 91
20149 Milano
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
INTELLERA CONSULTING SRL
Italy
EU contribution
€ 32 193,75
Address
Piazza Tre Torri 2
20145 Milano Mi
Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)