Objective HOPS is a three-year project focused on the deployment of advanced ICT "voice-enabled front-end public platforms" in Europe permitting access for European citizens to their nearest Public Administration.The main objective is to address the mass-scale deployment of new online public services support and accessible by voice channels (basically phone, both fixed and mobile), the most accessible a communication means used by European Citizens. This will only be possible by the addition of new fully functional advanced technologies enabling to deliver automated services without losing a quality and even more enhancing the current functionalities even more.In this respect, the project is based on the integration of voice technologies (ASR, Automatic Speech Recognition - TTS, Text to Speech) with Natural Language Process technologies, complemented by Public Administration sector-specific implementation of Semantic Web Technologies.The overall approach follows a systemic structure, aimed to produce fully functional prototypes, which will be tested and validated by the three Local Authorities involved in the project. As a natural extension, the overall architecture will also be able to support additional non-voice channels, having access to the Natural Language Processing and Semantic Web dimensions.The proposal aims to be funded within the Sixth Framework Programme's 'Networked businesses an governments' thematic priority (point 2.3.1.9 in the work programme) and 'Semantic-enabled system and services' (point 2.3.1.7 in the work programme).The proposal is based on previous experiences and partial implementations as executed by the partners involved, and intends to cross-fertilize this already gathered experience by the use of be practices sharing mechanisms suited to deliver and transfer knowledge on the strategic, technical an organisational issues related to the development of advanced online voice-based oublie services. Fields of science social sciencessociologygovernancepublic servicesnatural sciencescomputer and information sciencesdata sciencenatural language processingnatural sciencescomputer and information sciencesinternetsemantic websocial sciencespolitical sciencespublic administration Programme(s) FP6-IST - Information Society Technologies: thematic priority under the specific programme "Integrating and strengthening the European research area" (2002-2006). Topic(s) IST-2002-2.3.1.9 - Networked business and governments Call for proposal Data not available Funding Scheme STREP - Specific Targeted Research Project Coordinator AJUNTAMENT DE BARCELONA EU contribution No data Address Avda. Diagonal, 240 08018 Barcelona Spain See on map Total cost No data Participants (11) Sort alphabetically Sort by EU Contribution Expand all Collapse all CITTA DI TORINO Italy EU contribution No data Address Via Garibaldi, 18/4 10122 Torino See on map Total cost No data CONSORZIO PER IL SISTEMA INFORMATIVO (CSI PIEMONTE) Italy EU contribution No data Address See on map Total cost No data CSP - INNOVAZIONE NELLE ICT S.C.AR.L. Italy EU contribution No data Address See on map Total cost No data IBM GLOBAL SERVICES ESPANA SA Spain EU contribution No data Address See on map Total cost No data INTELLIGENT SOFTWARE COMPONENTS S.A. Spain EU contribution No data Address Francisca Delgado 11 2nd floor 28108 Alcobendas (Madrid) See on map Total cost No data LOQUENDO SPA Italy EU contribution No data Address See on map Total cost No data RUNTIME COLLECTIVE LIMITED United Kingdom EU contribution No data Address See on map Total cost No data THE MAYOR AND BURGESS OF THE LONDON BOROUGH OF CAMDEN United Kingdom EU contribution No data Address See on map Total cost No data UNIVERSITA DEGLI STUDI DI TORINO Italy EU contribution No data Address 10149 Torino See on map Total cost No data UNIVERSITAT POLITECNICA DE CATALUNYA Spain EU contribution No data Address JOrdi Girona, 1-3 Edifici C6 08034 Barcelona See on map Total cost No data UNIVERSITEIT VAN AMSTERDAM Netherlands EU contribution No data Address 15,Roetersstraat 15 1018 WB Amsterdam See on map Total cost No data