Skip to main content
Go to the home page of the European Commission (opens in new window)
English en
CORDIS - EU research results
CORDIS
Content archived on 2024-05-29

Enabling an Intelligent Natural Language Based Hub for the Deployment of Advanced Semantically Enriched Multi-channel Mass-scale Online Public Services

Objective

HOPS is a three-year project focused on the deployment of advanced ICT "voice-enabled front-end public platforms" in Europe permitting access for European citizens to their nearest Public Administration.

The main objective is to address the mass-scale deployment of new online public services support and accessible by voice channels (basically phone, both fixed and mobile), the most accessible a communication means used by European Citizens. This will only be possible by the addition of new fully functional advanced technologies enabling to deliver automated services without losing a quality and even more enhancing the current functionalities even more.

In this respect, the project is based on the integration of voice technologies (ASR, Automatic Speech Recognition - TTS, Text to Speech) with Natural Language Process technologies, complemented by Public Administration sector-specific implementation of Semantic Web Technologies.

The overall approach follows a systemic structure, aimed to produce fully functional prototypes, which will be tested and validated by the three Local Authorities involved in the project. As a natural extension, the overall architecture will also be able to support additional non-voice channels, having access to the Natural Language Processing and Semantic Web dimensions.

The proposal aims to be funded within the Sixth Framework Programme's 'Networked businesses an governments' thematic priority (point 2.3.1.9 in the work programme) and 'Semantic-enabled system and services' (point 2.3.1.7 in the work programme).

The proposal is based on previous experiences and partial implementations as executed by the partners involved, and intends to cross-fertilize this already gathered experience by the use of be practices sharing mechanisms suited to deliver and transfer knowledge on the strategic, technical an organisational issues related to the development of advanced online voice-based oublie services.

Fields of science (EuroSciVoc)

CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.

You need to log in or register to use this function

Topic(s)

Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.

Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

Data not available

Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

STREP - Specific Targeted Research Project

Coordinator

AJUNTAMENT DE BARCELONA
EU contribution
No data
Address
Avda. Diagonal, 240
08018 Barcelona
Spain

See on map

Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

No data

Participants (11)

My booklet 0 0