Project description
Empowering tourism workers to tackle precarity
Tourism and hospitality represent over 10 % of the European economy and employ 11.7 % of the workforce, with 13 million employees, many from marginalised groups. However, high staff turnover and 1.2 million job vacancies reflect ongoing challenges. Many workers face precarious conditions exacerbated by non-standard employment and algorithmic management, leading to exploitation and inadequate social protections. To address these issues, the EU-funded FUTOURWORK project aims to ensure that all tourism and hospitality workers are included in social dialogue. Employing an intersectional, gender-sensitive approach, the project will use various research techniques to identify best practices and common challenges, ultimately creating a worker well-being index and enhancing understanding through storytelling and a dedicated observatory for dialogue.
Objective
Tourism and hospitality (T&H) make up over 10% of the European economy and 11.7% of employment. Many of the 13 million employees in the EU are from marginalised groups: women (54%), migrants (16% ) and youth (30%) (ILO, 2022). However, staff turnover and vacancies are high, with 1.2 million job vacancies (11%) in the EU.
Many T&H workers are in non-standard forms of work, including platform work. This is detrimental for employees: a decent work deficit, lack of social protection, increased precarity and vulnerability, and increased in-work poverty (European Parliament 2021). Furthermore, algorithmic management impacts negatively on these workers. Generally considered as self-employed, platform workers risk exploitation, forced labour, mistreatment, and sexual abuse. Their precarity is increased due to legal, knowledge and financial obstacles they face in representation and social dialogue structures.
FUTOURWORK will investigate how all T&H workers can be included in social dialogue, and understand and tackle the challenges of the associated distributional costs. While acknowledging a variety of social dialogue arrangements and processes, reflecting different historical, economic and sociopolitical backgrounds, this project researches the changes in the new world of work, examples of best practice and identifies common issues that can be tackled at a European level.
Using an intersectional gender-sensitive approach FUTOURWORK will use quantitative and qualitative techniques including surveys, mapping, interviews, story -telling and multi-stakeholder learning dialogues. FUTOURWORK will produce an index that can be used by industry to benchmark their workers well-being. Workers stories will be collected and a documentary produced to enhance public understanding. We will develop an observatory to integrate the information produced and as a platform for dialogue for workers, legal and social dialogue organisations and employers.
Fields of science (EuroSciVoc)
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
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Keywords
Project’s keywords as indicated by the project coordinator. Not to be confused with the EuroSciVoc taxonomy (Fields of science)
Project’s keywords as indicated by the project coordinator. Not to be confused with the EuroSciVoc taxonomy (Fields of science)
Programme(s)
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
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HORIZON.2.2 - Culture, creativity and inclusive society
MAIN PROGRAMME
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HORIZON.2.2.3 - Social and Economic Transformations
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Topic(s)
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Funding Scheme
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
HORIZON-RIA - HORIZON Research and Innovation Actions
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Call for proposal
Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
(opens in new window) HORIZON-CL2-2024-TRANSFORMATIONS-01
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Net EU financial contribution. The sum of money that the participant receives, deducted by the EU contribution to its linked third party. It considers the distribution of the EU financial contribution between direct beneficiaries of the project and other types of participants, like third-party participants.
W1B 2UW LONDON
United Kingdom
The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.