Objective MESSENGER will deliver advanced electronic communication of information between manufacturing organisations and their service networks, including extended enterprises and non-affiliated SME agents. An XML and XSL migration from EDI, an XML defined relational database meta language, an XML information processor, an intelligent search mechanism, a 3D/multimedia extranet, MPEG-4 compression, and LDMS radio transmission with WAP protocols, will be developed to transmit engineering data, including full technical manuals plus updates, to the service network and to receive back spares orders, consumer guarantee claims, product/service complaints and fault/repair information. This feedback will be routed for co-operative engineering to design, manufacturing and accounts departments, providing a mechanism for tracking actions to correct the situation for future deliveries by improved production processes and/or redesign, with management accounting for costs of problems and solutions. Fields of science natural sciencescomputer and information sciencesdatabasesrelational databases Programme(s) FP5-IST - Programme for research, technological development and demonstration on a "User-friendly information society, 1998-2002" Topic(s) 1.1.2.-2.3.3 - Enhanced consumer-supplier relationships Call for proposal Data not available Funding Scheme CSC - Cost-sharing contracts Coordinator ISOMATIC UK LIMITED EU contribution No data Address PIMMS CLOSE 9 GU4 7YG BURPHAM, GUILDFORD, SURREY United Kingdom See on map Total cost No data Participants (7) Sort alphabetically Sort by EU Contribution Expand all Collapse all APLICACIONES DE INGENIERIA Y FORMACION S.L. Spain EU contribution No data Address CALLE GALILEO 82 28000 MADRID See on map Total cost No data CIMMEDIA LIMITED United Kingdom EU contribution No data Address SHELFIELD LODGE B49 6JN SHELFIELD See on map Total cost No data IL SOLE 24 ORE S.P.A. Italy EU contribution No data Address VIA LOMAZZO 52 20154 MILANO See on map Total cost No data IRISCUBE S.P.A. Italy EU contribution No data Address VIA FILZI FABIO 41 20124 MILANO See on map Total cost No data IZOMATIC LAB LTD Bulgaria EU contribution No data Address ANDREY LYAPCHEV BLVD 4 1797 SOFIA See on map Total cost No data MEADOWHOUSE ESPANA SL Spain EU contribution No data Address CALLE DE LAS CRUCES 6 28491 NAVACERRADA - MADRID See on map Total cost No data SIEMENS ELASA SA Spain EU contribution No data Address PARC 98 POLIGONO INDUSTRIAL MALPICA D APTDO 796 50016 ZARAGOZA See on map Total cost No data