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Manufacturing, engineering and service status electronically negotiated for greatly enhanced response

Objective

MESSENGER will deliver advanced electronic communication of information between manufacturing organisations and their service networks, including extended enterprises and non-affiliated SME agents. An XML and XSL migration from EDI, an XML defined relational database meta language, an XML information processor, an intelligent search mechanism, a 3D/multimedia extranet, MPEG-4 compression, and LDMS radio transmission with WAP protocols, will be developed to transmit engineering data, including full technical manuals plus updates, to the service network and to receive back spares orders, consumer guarantee claims, product/service complaints and fault/repair information. This feedback will be routed for co-operative engineering to design, manufacturing and accounts departments, providing a mechanism for tracking actions to correct the situation for future deliveries by improved production processes and/or redesign, with management accounting for costs of problems and solutions.

Funding Scheme

CSC - Cost-sharing contracts

Coordinator

ISOMATIC UK LIMITED
Address
Pimms Close 9
GU4 7YG Burpham, Guildford, Surrey
United Kingdom

Participants (7)

APLICACIONES DE INGENIERIA Y FORMACION S.L.
Spain
Address
Calle Galileo 82
28000 Madrid
CIMMEDIA LIMITED
United Kingdom
Address
Shelfield Lodge
B49 6JN Shelfield
IL SOLE 24 ORE S.P.A.
Italy
Address
Via Lomazzo 52
20154 Milano
IRISCUBE S.P.A.
Italy
Address
Via Filzi Fabio 41
20124 Milano
IZOMATIC LAB LTD
Bulgaria
Address
Andrey Lyapchev Blvd 4
1797 Sofia
MEADOWHOUSE ESPANA SL
Spain
Address
Calle De Las Cruces 6
28491 Navacerrada - Madrid
SIEMENS ELASA SA
Spain
Address
Parc 98 Poligono Industrial Malpica D Aptdo 796
50016 Zaragoza