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WISE-UP - an innovative service for mobile workers

The WISE-UP project tests and validates on different European markets an innovative service for ‘mobile workers’ which provides bi-directional access from mobile terminals to technical data such as datasheets, technical reports and digital maps.

WISE-UP will not only channel necessary information to maintenance technicians in an efficient manner, but will also personalise the data access to the individual users, through Location Based Services. The service will be delivered on an open client-server software platform and will be characterised by the use of an easy and friendly interface developed on a mobile device. Once refined, WISE-UP will give strength and support to several companies’ managing tasks such as: saving time, labour and communication costs, reducing the paper consumption while maintaining a high degree of field technician's productivity and a constant and improved error control. One of the most important innovations, aimed at increasing the quality of the main services, is the deployment of an Application Service Provisioning (or ASP) model for service delivery within the WISE-UP framework. The ASP model will allow the provision of high-quality services to TELCOs that will have at disposal in short time a team of maintenance technicians, ready to use all the set of features and advantages of the WISE-UP platform, without a specific preliminary training phase. The provider will offer a high-quality/low-cost service to TELCOs that will test the functioning and/or the performance of any TELCO facility by spending less money and saving the operational time. This should encourage new innovative services to be offered in higher quality and at lower prices. The consortium comprises a range of organisations including experts in Localisation technology, GPS and their advisors, telecommunications and network provider, wireless and mobile advisors, technological SMEs, venture capital firm, specialist in marketing and promotion, users from the chemical sector and agro-food industry, public authority and their own citizen organisations. The solution provides further intelligence at the client-side when used for Location based Services and in ASP mode: • Proactive delivery information; • Interoperability (the independence of the platform from the client used: Wise Up works on multi platforms systems and devices); • Access the services in ASP mode; • Multiple data synchronicity; • Possibility of Geo-navigation; • Possibility of dynamically change the route. WISE UP will strength and support to several companies’ managing tasks such as: • Saving time, work and communication costs; • Reducing the paper consumption; • Maintain a high degree of field technician’s productivity; • Maintain a constant and improved error control.

Countries

Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Greece, Spain, Finland, France, Croatia, Hungary, Ireland, Israel, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Montenegro, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Sweden, Slovenia, Slovakia, Turkey