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WeLive: a new concept of public administration based on citizen co-created mobile urban services

The DeustoTech-INTERNET research unit led by Diego López-de-Ipiña, PhD, was notified on 23 September that the first Horizon 2020 project at DeustoTech-Deusto Institute of Technology had been accepted.

The project is entitled: 'WeLive: A new concept of public administration based on citizen co-created mobile urban services', as part of objective H2020-INSO-2014 – ICT-enabled open government http://ec.europa.eu/research/participants/portal/desktop/en/opportunities/h2020/topics/2469-inso-1-2014.html. The project is funded by the European Commission and has been awarded a total of EUR 2,973,582, of which the University of Deusto will receive EUR 429,594. The Deusto research team is participating through a consortium formed by Tecnalia Research & Innovation (as coordinator), the Bilbao City Council, EUROHELP Consulting, S.L. (Spain), Fondazione Bruno Kessler (Italy), Engineering Ingeneria Informatica SPA (Italy), Comune di Trento (Italy), Laurea Ammattikorkeakoulu Oy (Finland), Cloud’N’Sci Ltd (Finland), City of Novi Sad (Serbia), Public Utility Company “Informatika” Novi Sad (Serbia), Drustvo za Konsalting y Razvoj I Implementaciju Informacionih I Komunikacionih Tehnologija Dunavnet Doo (Serbia). The project will run from January 2015 to December 2017. WeLive was created to transform the current focus of e-government by providing a more open model for the design, production and provision of public services based on collaboration between public institutions, citizens and entrepreneurs. WeLive applies the quadruple helix approach based on the joint collaboration of 3 public administrations, 4 research centres and 5 companies which form the consortium, in addition to citizens working to provide the next generation of personalised user-centred public services. The project aims to fill the gap between innovation and take-up of open government services. The WeLive platform will provide an ICT infrastructure that will adapt, improve, expand and integrate Open Innovation, Open Data and Open Services features selected from projects previously completed by the Consortium members. An Open Innovation Area has been proposed, where city agents work together on thinking up, creating, financing and deploying new services. A visual composer will enable users who are not familiar with ICT to assemble public service applications from existing blocks. Agents who are interested will upload/sell and download/purchase the applications generated for/from WeLive Marketplace. This will boost business activity around public services. Public services will be personalised and analysed by collaboration between the Citizen Data Vault, which will handle personal information, and the Decision Engine, which associates user preferences, profiles and contexts with available public services. Two-phase pilot tests of the project will be held in three cities (Bilbao, Novi Sad and Trent) and 1 region (Helsinki- Uusimaa) in Europe. The business feasibility and sales potential of the WeLive infrastructure, including its individual features, will be validated by the development and deployment of sustainable business models.

Countries

Spain, Finland, Italy, Serbia