21 striking cases feature in the "Business Transformation through Technology" report from the European Commission's Technologies for Business Process (TBP) Cluster. The book provides management with information to help transform their business processes. European organizations and enterprises face the rapidly increasing challenge of competing in an international, world-wide marketplace. New technologies and infrastructures enable new ways of cooperating and communicating, allowing participants in any business to be part of the process, interactively and simultaneously, from any number of geographically distributed locations. To encourage and support European organizations and enterprises in innovating and optimizing their ways of doing business, the European Commission set up the TBP Cluster. Established as part of ESPRIT's fourth programme, the prime objective of the TBP Cluster has been to stimulate innovation and application of new technologies and business processes in private and public enterprises. The main objective is to make Europe a globally competitive force that uses, participates and plays an increasingly leading role in the marketplace of the twenty-first century. To facilitate this objective, the Commission set up groups of pilot projects, business-innovation support activities and a best practice network, in which the interaction between development, experience and dissemination of information on results would catalyze new ideas, growth and impact. The 21 cases presented in the book gives details of the different projects, such as background, approach, results, participants and contact details.