Telematics for education and training: Usability guide
The European Commission, DG XIII, has recently published a "Usability Guide" for project managers and project officers in the "Education and Training" sector of the Community's Telematics Applications programme (TELEMATICS). The guide illustrates how to adopt usability engineering best practice for key activities in a way that builds usability into the service. In particular, it provides: - A list of key activities which have an impact on the usability of the final service, for each stage of a project; - Advice on how to adopt usability engineering best practice to ensure these key activities have a positive influence on service usability, through: . Usability engineering goals; . Usability engineering best practice; . Usability engineering tools; - Usability engineering checklists for managers to plan and evaluate usability engineering practice in their own projects. This loose-leaf publication has been produced by the Institute for Computer Based Learning, Edinburgh, in conjunction with the Telematics Application. It does not attempt to present every method of adopting usability engineering but instead tackles the development process in a practical way. Its aim is to ensure that the most common deficiencies in standard system development practice are remedied through essential usability design practice and practical human computer interaction (HCI) tools.