Personalisation of telecom services - Eurescom mess@ge 1/2004
The personalisation of telecom services offers huge business opportunities. There is a growing customer need for personalised content delivery and personalised communication. Issue 1/2004 of 'Eurescom mess@ge' provides background information on personalisation and presents a selection of promising scenarios. The articles feature a vision of personalisation in telecoms business, personalised service delivery on multiple devices, the new EU project ePerSpace, which addresses personalised services at home and everywhere, and examples for personalised communication in e-marketing. In addition, personalisation expert Maria Lorenza Demarie from Telecom Italia Lab explains, why telcos are in a good position to be the drivers of personalised services. Other topics in this issue: Bezeq - Israels main carrier,Digital Media Project - Towards a full digital media experience,Call 2 of Eureka cluster project CELTIC,Daidalos - Open network architecture for personalised access,WINNER - New radio technologies for mobile communications,SOCQUIT - Better IST decisions,ERNIE - Entertainment via DSL,Good vibrations - Mobile devices for stimulating your mind Please see the table of contents at http://www.eurescom.de/message/messageMar2004/(opens in new window) You can subscribe to the print edition of 'Eurescom mess@ge' for free at,http://www.eurescom.de/message/subscribe.asp