12th International Conference on Knowledge Management and Information Systems - KMIS 2020 Knowledge Management (KM) is a discipline concerned with the analysis and technical support of practices used in an organization to identify, create, represent, distribute and enable the adoption and leveraging of good practices embedded in collaborative settings and, in particular, in organizational processes. Fundamental Research 2 November 2020 - 4 November 2020 Budapest, Hungary © INSTICC 12th International Conference on Knowledge Management and Information Systems KMIS Website: http://www.kmis.ic3k.org November 2 - 4, 2020 Budapest, Hungary In Cooperation with: ACM SIGAI and AI*IA. Proceedings will be submitted for indexation by: SCOPUS, Google Scholar, DBLP, Semantic Scholar, Microsoft Academic, EI and Conference Proceedings Citation Index. IMPORTANT DATES: Regular Paper Submission: May 19, 2020 Authors Notification (regular papers): July 17, 2020 Final Regular Paper Submission and Registration: July 31, 2020 Conference Topics:Area 1: KMIS - International Conference on Knowledge Management and Information Systems- KM Strategies and Implementations - Knowledge Management Projects - Tools and Technologies for Knowledge Management- Management and Organisational Issues in Information Systems- Intelligent Information Systems - Business Intelligence & CRM- Big Data and Analytics- Information Technology and Information System Research- Enterprise Information Systems- Business Process Management- Ontologies- Digital Libraries - eGovernment- eLearning- eCommerce Technology and Issues in Computer Information Systems- Requirements Engineering- Development Frameworks- Best Practices & Communities of Practice - Collaborative Software- Learning Organization & Organizational Learning - Social Networks and the Psychological Dimension - Communication, Collaboration and Information Sharing - Groupware- Workflow Systems- Information Security - Information Systems Security and Information Privacy Protection- Studies, Metrics & Benchmarks - Ethical and Legal Issues of IT- Healthcare Information Systems- Blockchain Technology and ApplicationsKMIS KEYNOTE LECTUREAlexander Smirnov, SPIIRAS, Russian FederationManfred Reichert, Ulm University, GermanyFrank van Harmelen, The Hybrid Intelligence Center & Vrije Universiteit Amsterdam, NetherlandsStefan Decker, RWTH Aachen University, GermanyKMIS CONFERENCE CHAIR:Joaquim Filipe, Polytechnic Institute of Setúbal / INSTICC, PortugalKMIS PROGRAM CO-CHAIRS:Ana Salgado, Federal University of Pernambuco, BrazilJorge Bernardino, Polytechnic of Coimbra - ISEC, PortugalPROGRAM COMMITTEEhttp://www.kmis.ic3k.org/ProgramCommittee.aspxKMIS SecretariatAddress: Avenida de S. Francisco Xavier, Lote 7 Cv. CTel: +351 265 520 185Fax: +351 265 520 186Web: http://www.kmis.ic3k.orge-mail: kmis.secretariat@insticc.org