Improve Your Negotiations Skills
29 June 2009 - 30 June 2009
North Macedonia
Negotiations are frequent tasks in the day-to-day business of managers and administrators. They deal with people, groups, institutions, contracts, projects, office matters or business relationships. So, negotiations have become an important part of the competitive business (and private) life. A successful negotiator knows what to do and how to do it by applying the negotiating tools and techniques in order to achieve an outcome that satisfies both sides.
In traditional negotiations, each side takes a position, argues for it, and makes concessions until a compromise is achieved. This positional bargaining is usually win-lose, short term, and can destroy the relationship. The Effective Negotiation skills course is based on research by the Harvard Negotiation Project on what successful negotiators do to reach win-win agreements. This strategy provides better negotiated outcomes, improved long-term relationships and better results due to more thorough preparation and planning.
The aims of the course are to gain more confidence when negotiating in English, widen your range of negotiation techniques, practise interest based negotiations and learn how to handle difficult situations more effectively. It also gives you substantial support in achieving your goals by practising. A strong focus will be on personal feedback.
The following topics will be covered:
• Various approaches to negotiations
• What makes a good negotiator?
• Planning and preparation tools
• Understanding the negotiation process
• Understanding your counterpart
• Dealing with difficult situations and people
• Persuasion skills
• Raising intercultural awareness.
The course is highly participative and limited to 12 people. It is designed for all individuals involved in negotiations who want to improve their negotiation skills.Course fee: 795 EUR. The fee includes tuition, documentation, certificate, morning coffees, lunches, afternoon teas, refreshment drinks.
Tutor: Ken Taylor, Management Consultant, Taylor Consultancy Ltd., London, England
Venue: Renaissance Karlsruhe Hotel, Karlsruhe, Germany.
In traditional negotiations, each side takes a position, argues for it, and makes concessions until a compromise is achieved. This positional bargaining is usually win-lose, short term, and can destroy the relationship. The Effective Negotiation skills course is based on research by the Harvard Negotiation Project on what successful negotiators do to reach win-win agreements. This strategy provides better negotiated outcomes, improved long-term relationships and better results due to more thorough preparation and planning.
The aims of the course are to gain more confidence when negotiating in English, widen your range of negotiation techniques, practise interest based negotiations and learn how to handle difficult situations more effectively. It also gives you substantial support in achieving your goals by practising. A strong focus will be on personal feedback.
The following topics will be covered:
• Various approaches to negotiations
• What makes a good negotiator?
• Planning and preparation tools
• Understanding the negotiation process
• Understanding your counterpart
• Dealing with difficult situations and people
• Persuasion skills
• Raising intercultural awareness.
The course is highly participative and limited to 12 people. It is designed for all individuals involved in negotiations who want to improve their negotiation skills.Course fee: 795 EUR. The fee includes tuition, documentation, certificate, morning coffees, lunches, afternoon teas, refreshment drinks.
Tutor: Ken Taylor, Management Consultant, Taylor Consultancy Ltd., London, England
Venue: Renaissance Karlsruhe Hotel, Karlsruhe, Germany.