Cross-cultural Communication in FP7 Projects in Brussels, Belgium
25 November 2010 - 26 November 2010
Austria
As the world shrinks, our international contacts increase. It has become more and more important to see yourself as people from other cultures see you and to have some tools and techniques for bridging any cultural gaps.
Speaking the same language does not guarantee understanding and good communication when people come from different cultures. A basic understanding of cultural diversity is the key to effective cross-cultural communication. There are three steps to good cross-cultural communication: understanding and accepting yourself, accepting others, and adapting your behaviour appropriately to the situation. Different perceptions, conventions, and communication styles can block effective team performance and productivity.
Our two day programme provides tools for you to define and overcome potential difficulties in your international business dealings.
The following topics will be covered:
What is culture?
• Understand how important cross-cultural awareness is to international success
Perception – attitudes, values and beliefs
• To illustrate how and which people see the world in different ways
Going beyond stereotypes
• To show how stereotypes interfere in our understanding of different cultures
Mindsets
• To create an awareness of our own mindset and the mindset of others
Dealing with linguistic and non-verbal misunderstandings
• To check our ability to communicate clearly
10 key cultural variables
• To become familiar with a tool for comparing cultural differences and similarities
Style shifting
• To understand and practise the concept of style-shifting
Managing the work situation
• To practise cross-cultural awareness in key work situations
Preparing for cross-cultural encounters
• To show the various resources available
The Workshop is designed for people from research centres, universities, organisations, and private industry companies who need to work, communicate and cooperate with foreign colleagues and partners, clients and customers.
It is limited to 12 participants in order to ensure a high quality standard.
Tutor: Ken Taylor, Taylor Consultancy Ltd., London, UK
Venue: Helmholtz Office, Rue du Trône 98, 1050 Brussels, Belgium
If you would like more information regarding this workshop, please contact Rudolf Woeste rudolf.woeste@ftu.fzk.de
Speaking the same language does not guarantee understanding and good communication when people come from different cultures. A basic understanding of cultural diversity is the key to effective cross-cultural communication. There are three steps to good cross-cultural communication: understanding and accepting yourself, accepting others, and adapting your behaviour appropriately to the situation. Different perceptions, conventions, and communication styles can block effective team performance and productivity.
Our two day programme provides tools for you to define and overcome potential difficulties in your international business dealings.
The following topics will be covered:
What is culture?
• Understand how important cross-cultural awareness is to international success
Perception – attitudes, values and beliefs
• To illustrate how and which people see the world in different ways
Going beyond stereotypes
• To show how stereotypes interfere in our understanding of different cultures
Mindsets
• To create an awareness of our own mindset and the mindset of others
Dealing with linguistic and non-verbal misunderstandings
• To check our ability to communicate clearly
10 key cultural variables
• To become familiar with a tool for comparing cultural differences and similarities
Style shifting
• To understand and practise the concept of style-shifting
Managing the work situation
• To practise cross-cultural awareness in key work situations
Preparing for cross-cultural encounters
• To show the various resources available
The Workshop is designed for people from research centres, universities, organisations, and private industry companies who need to work, communicate and cooperate with foreign colleagues and partners, clients and customers.
It is limited to 12 participants in order to ensure a high quality standard.
Tutor: Ken Taylor, Taylor Consultancy Ltd., London, UK
Venue: Helmholtz Office, Rue du Trône 98, 1050 Brussels, Belgium
If you would like more information regarding this workshop, please contact Rudolf Woeste rudolf.woeste@ftu.fzk.de