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TRUST Policy Briefs

The series of TRUST policy briefs provide snapshots of current thinking around urban water services (key challenges and potential interventions) across a range of European contexts.

The topics include collaboration, customer engagement, desalination, supporting research and innovation, tariff reform, understanding responses to innovation and wastewater re-use. The policy briefs are based on the outcomes of a series of TRUST workshops which took place in several different European cities during 2012. Please find and download the policy briefs for free on our website:


Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Greece, Spain, Finland, France, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, United Kingdom