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Semantics Utilised for Process management within and between EnterPrises

Project description

Semantic-based knowledge systems
Supercharging company management procedures

European researchers have developed a new system for implementing management tools that could radically improve how companies organise and run a business.

As a result of the work of the SUPER project, companies will be able to change business processes quickly, and respond rapidly to changing market conditions. European companies using the system can potentially become more competitive, efficient and profitable, according to the researchers.

Executives organise their business to respond to economic conditions, market trends and corporate best practice. The downsizing era of the early 90s was quickly replaced by the desire to nurture and hoard precious human resources in the late 90s and early 2000s.

Tough milestones

In recent times, outsourcing non-core business functions has become a trend. There are dozens of others: just-in-time manufacturing, supply-chain organisation, process-oriented management. All are milestones in the evolution of business practice.

Each milestone makes competition tougher. Companies need to respond quickly to remain competitive. Worse, the response often requires a fundamental reorganisation of the business, and the way it does business.

But modern business processes, like order fulfilment, supply-chain management and product development, are only possible because they have enterprise applications, vast computer programs, to support them.

When you change the process, you must change the underlying information system. The applications are huge, complex, expensive and widespread.

Adapting them can quickly become complicated, costly and time-consuming. So the computing engineer, not the business manager, decides how new business practices are implemented.

Filling the knowledge gap

But researchers on the SUPER project had a larger vision: create a system that lets business experts and strategists tailor enterprise applications to suit their needs.

The SUPER team will use semantic web services to enable tailored information systems. Semantic technologies tell a machine not only what a piece of data is called, but what it means, too. Semantics looks at the underlying significance of information.

Using semantics for searching and extracting data is a huge leap forward because, up to now, computers could essentially store and search information, but people had to sort it.

The current process has led to a 'knowledge gap' – the deficit between a computer's capacity to query vast stores of information and people's capacity to sort through the results.

In the near future, machines armed with semantic technologies will be able to produce data of very high quality, with less sorting required by people.

Competitive boost

SUPER’s team will develop systems to apply this powerful emerging approach to business processes. The system will be unique and could give Europe an enormous competitive boost.

For example, a telecommunications company wants to introduce digital content on demand. Usually, the company will create or adapt a system to fulfil the many steps in that business goal.

But using the SUPER model, the business experts establish the goals and set the individual steps, while the SUPER platform locates the service required to complete each step. The services can include digital asset management, ordering, fulfilment, delivery, quality of service and billing.

Testing times

Currently, SUPER’s researchers are testing the platform among consortium partners. The results of the trial will be available at the end of this year.

SUPER’s technology represents a huge business opportunity. At present, the market for enterprise applications is worth €75bn. All business IT combined is worth €132bn.

Call for proposal

FP6-2004-IST-4
See other projects for this call

Coordinator

SAP SE
Address
Dietmar Hopp Allee 16
69190 Walldorf
Germany

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
EU contribution
€ 1 670 250

Participants (20)

HANIVAL INTERNET SERVICES GMBH
Austria
EU contribution
€ 417 940
Address
Kirchengasse 13/1a
1070 Wien

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
A1 TELEKOM AUSTRIA AKTIENGESELLSCHAFT
Austria
EU contribution
€ 0
Address
Lassallestrasse 9
1020 Wien

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
ETEL AUSTRIA GMBH & CO KG

Participation ended

Austria
EU contribution
€ 439 624
Address
Lassallestrasse 9
1020 Wien

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
NIWA-WEB SOLUTIONS NIEDERACHER & WAHLER OEG

Participation ended

Austria
EU contribution
€ 0
Address
Kirchengasse 13/1a
1070 Wien

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Activity type
Other
Links
UNIVERSITAET INNSBRUCK
Austria
EU contribution
€ 1 548 662,80
Address
Innrain 52
6020 Innsbruck

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Activity type
Higher or Secondary Education Establishments
Links
NEXCOM BULGARIA EAD
Bulgaria
EU contribution
€ 243 550
Address
75 Krum Popov Str.
1421 Sofia

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Activity type
Other
Links
SIRMA SOLUTIONS JSC
Bulgaria
EU contribution
€ 283 870
Address
Tsarigradsko Shosse Blvd 135
1784 Sofia

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
IBM RESEARCH GMBH
Switzerland
EU contribution
€ 414 460
Address
Saeumerstrasse 4
8803 Rueschlikon

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
UNIVERSITY OF STUTTGART
Germany
EU contribution
€ 823 200
Address
Keplerstrasse 7
70174 Stuttgart

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Activity type
Higher or Secondary Education Establishments
IBIS PROF. THOME AG
Germany
EU contribution
€ 291 437,50
Address
Mergentheimer Strasse 76a
97082 Wuerzburg

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Activity type
Other
Links
IDS SCHEER AG
Germany
EU contribution
€ 372 880
Address
Altenkesseler Strasse 17
66115 Saarbruecken

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Activity type
Other
Links
INTELLIGENT SOFTWARE COMPONENTS S.A.
Spain
EU contribution
€ 331 720
Address
Avenida Torre Blanca
08172 Sant Cugat Del Valles

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
TELEFONICA INVESTIGACION Y DESARROLLO SA
Spain
EU contribution
€ 672 200
Address
Ronda De La Comunicacion S/n Distrito C Edificio Oeste I
28050 Madrid

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
NATIONAL UNIVERSITY OF IRELAND GALWAY
Ireland
EU contribution
€ 991 200
Address
University Road
H91 Galway

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Activity type
Higher or Secondary Education Establishments
MIP - CONSORZIO PER L'INNOVAZIONE NELLA GESTIONE DELLE IMPRESE E DELLA PUBBLICA AMMINISTRAZIONE
Italy
EU contribution
€ 346 560
Address
Piazza Leonardo Da Vinci 32 32
20133 Milano

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Activity type
Higher or Secondary Education Establishments
CEFRIEL - SOCIETA CONSORTILE A RESPONSABILITA LIMITATA
Italy
EU contribution
€ 282 800
Address
Via Fucini Renato 2
20133 Milano

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Activity type
Research Organisations
Links
TECHNISCHE UNIVERSITEIT EINDHOVEN
Netherlands
EU contribution
€ 270 000
Address
Groene Loper 3
5612 AE Eindhoven

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Activity type
Higher or Secondary Education Establishments
UNIWERSYTET EKONOMICZNY W POZNANIU
Poland
EU contribution
€ 441 600
Address
Al Niepodleglosci 10
61 875 Poznan

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Activity type
Higher or Secondary Education Establishments
ORANGE POLSKA SPOLKA AKCYJNA
Poland
EU contribution
€ 269 434
Address
Al Aleje Jerozolimskie 160
02 326 Warszawa

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Activity type
Private for-profit entities (excluding Higher or Secondary Education Establishments)
THE OPEN UNIVERSITY
United Kingdom
EU contribution
€ 886 400
Address
Walton Hall
MK7 6AA Milton Keynes

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Activity type
Higher or Secondary Education Establishments