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Ethical Technology Adoption in Public Administration Services


Responsible DT indicators and metrics

This deliverable will provide the breakdown of indicators needed for the social and ethical assessment and their relevant metrics

Legal implications of the use of disruptive technologies in the public sector

A case law analysis and legal literature review on the legal aspects of the use of disruptive technologies in the public sector This analysis will be written in the format of at least one probably two articles for publication in international peerreviewed scholarly journals

Code of conduct for DTs

A generic code of conduct for disruptive technologies in public administration and service provision will be drafted and revised during the project implementation The code will then be finalised in WP5 with the validation of the whole ETAPAS framework D55 will include the revised version of the code of conduct

Report on potential risks of DTs in PA

A report on potential risks associated with the introduction of disruptive technologies in public administration and service provision The review will be written in the format of an article for publication in an international peerreviewed academic journal

ETAPAS policy briefs

M12 M24 M36Three policy briefs will be developed to inform about the project results level of accomplishment and advancement status of the policy objectives policy implications and recommendations

Data Management Plan

M6 M15 M36 This document will provide the complete research data life cycle and describe the types of research data that will be generated or collected during the project the plan will provide guidelines for partners on the procedures necessary to meet the ethical requirement to data collection and management collection processing transferring data between partners storing archiving and guaranteeing open access to data The plan it will also summarize how the ETAPAS Consortium will ensure that all research data are made open to third parties for mining dissemination and exploitation A first version of the Data Management Plan will be developed at M6 and updated at the end of the first reporting period M15

Project Website

The website will be registered at the very beginning of the project and continuously updated PwC will outline the ETAPAS concept aims consortium and results The website will provide the first visual impact and the main contact point for external users as well as an internal workingspace for the partners It will be set up at the start of the project and will be kept updated with the projects news events public deliverables scientific publications and the material used in the events where the project is presented such as slides videos etc The website address will be related to the title of the project and the eu domain will be used


Chatbots as part of digital government service provision – a user perspective.

Author(s): Nadia Abbas, Asbjørn Følstad, Cato Bjørkli
Published in: Conversation 2022: 6th International workshop on chatbot research, applications and design, 2023
Publisher: Springer

Potential Risks of DTs in public sector. The development of a Risk Framework for the adoption of Disruptive technologies within public organizations

Author(s): Sara Mancini, Sven-Ove Hansson, Carolina Beniamina Rutta, Noemi Luna Carmeno, Giovanna Galasso, Barbro Fröding
Published in: The Culture of Trustworthy AI. Public debate, education, practical learning, Issue One-time workshop organised by OSAI - AI4EU, 2021
Publisher: University of Venice

A Comparative Study of Deep Learning Methods for the Detection and Classification of Natural Disasters from Social Media

Author(s): Fontalis, S., Zamichos, A., Tsourma, M., Drosou, A. and Tzovaras, D.
Published in: In Proceedings of the 12th International Conference on Pattern Recognition Applications and Methods (ICPRAM 2023), pages 320-327, 2023, ISBN 978-989-758-626-2
DOI: 10.5220/0011666500003411

On the utilization of Disruptive Technologies for Municipality-wide Policy Making

Author(s): Maria Tsourma, Anna Kougioumtzidou, Anastasios Drosou, Dimitrios Tzovaras
Published in: Data for Policy 2021, Issue Annual international conference, 2021
Publisher: Cambridge University Press
DOI: 10.5281/zenodo.5227581

The human likeness of government chatbots-An empirical study from Norwegian municipalities

Author(s): Asbjørn Følstad, Anna Grøndahl Larsen, Nina Bjerkreim-Hanssen
Published in: Proceedings of the International Conference on Electronic Government - EGOV2023, 2023
Publisher: Springer
DOI: 10.1007/978-3-031-41138-0_8

A Comparative Analysis of Modern Text Summarization Techniques: A Case Study of Large Language Models on News Reports

Author(s): Nikolaos Kopalidis, Maria Tsourma, Alexandros Zamichos, Anastasios Drosou, Dimitrios Tzovaras
Published in: ICPRAM 2024 Conference​, 2023
Publisher: IEEE

User Experience of a web based platform that enables ethical assessment of Artificial Intelligence in the Public Sector

Author(s): Maria Tsourma, Noemi Luna Carmeno, Jaime Alessandro Codagnone, Sara Manchini, Jesper Krognos, Anastasios Drosou, Dimitrios Tzovaras
Published in: IHIET 2023 conference, 2023
Publisher: IHIET
DOI: 10.54941/ahfe1004047

Misinformation detection using propagation and opinion-related features

Author(s): Vasileios Moschopoulos, Maria Tsourma, Anastasios Drosou, Dimitrios Tzovaras
Published in: DSP 2023 conference, 2023
Publisher: IEEE
DOI: 10.1109/dsp58604.2023.10167997

On the influence of news dispersion on source credibility

Author(s): Maria Tsourma, Vasileios Moschopoulos, Anastasios Drosou, Dimitrios Tzovaras
Published in: Expert Systems With Applications, 2023
Publisher: Elsevier

Exploring the Potential of Socially Assistive Robots for Motor Rehabilitation and its Impact on Patient Assessment

Author(s): Carmela Calabrese, Valerio Gower, Mattia Randazzo, Marco Randazzo, Francesco Brand, Fabiola Giovanna Mestanza Mattos, Federico Spinelli,Mattia Fussi, Lorenzo Natale
Published in: Journal of Social Robotics, 2023
Publisher: Springer

Participatory method for validating ethical adoption of disruptive technologies in public services: the use case of a Greek municipality

Author(s): Maria Tsourma, Massimo Pellegrino, Giovanna Galasso, Sara Mancini, Noemi Luna Carmeno, Evgenia Telmetidou, Anastasios Drosou, Dimitrios Tzovaras
Published in: Ethics and Information Technology, 2023
Publisher: Springer

User interactions with a municipality chatbot - Lessons learnt from dialogue analysis.

Author(s): Asbjørn Følstad, Nina Bjerkreim-Hanssen
Published in: International Journal of Human-Computer Interaction., 2023
Publisher: Taylor & Francis
DOI: 10.1080/10447318.2023.2238355

Policy Brief - Transforming public organisations with responsible technology adoption

Author(s): Noemi Luna Carmeno, Carolina Beniamina Rutta, Sara Mancini, Giovanna Galasso, Senatore Giancarlo, Pellegrino Massimo
Published in: ETAPAS zenodo, 2022
Publisher: ETAPAS

The impact of chatbots on public service provision: a qualitative interview study with citizens and public service providers

Author(s): Asbjørn Følstad, Anna Grøndahl Larsen
Published in: Government information quarterly, 2023
Publisher: Elsevier

Responsibility for Health

Author(s): Sven Ove Hansson
Published in: Cambridge Elements Bioethics and Neuroethics, 2022, ISBN 9781009247290
Publisher: Cambridge University Press
DOI: 10.1017/9781009247290

HR1 Robot: An Assistant for Healthcare Applications

Author(s): Valentina Vasco, Alexandre G. P. Antunes, Vadim Tikhanoff, Ugo Pattacini, Lorenzo Natale, Valerio Gower and Marco Maggiali
Published in: Frontiers in Robotics and AI, 2022, ISSN 2296-9144
Publisher: Frontiers Media S.A.
DOI: 10.3389/frobt.2022.813843

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