Objective
The single market is a challenge for enterprises in Europe, especially for SME's. The user organisations of this definition phase of a business best practice pilot are a sheltered workshop coming from Belgium and its German marketing and sales partner company. Since sheltered workshops have to perform two main tasks, to stay competitive and to employ people with disabilities of their country and regions they cannot move their production to low wage countries and have to penetrate new markets. In saving and creating employment, especially for people with disabilities, they respond to one of the main challenges in Europe, that of unemployment.
Co-operation is the only reasonable way to sheltered workshops (and most SME's) to respond to the fast changing requirements of European markets. It is against this background that the user organisations intend to broaden their range of business activities by looking for partners on a European network of cross-organisational co-operating sheltered workshops. The first step however will be the re-engineering of the existing processes during a first six months definition phase. One of the foci of the definition phase will be to analyse the implications a network of sheltered workshops will have on the re-engineered processes.
The objectives of the project can be divided into three parts: the users, the suppliers and the overall project objectives. The user organisations aim to establish new joint business, targeting sales activities on new, especially the German market, getting support in optimising the existing processes and in designing and implementing the new business processes and in using for it existing and new business technologies. The suppliers want to support the users, exploit the results of their former HICOS project, improve their products and gain reference sites. The overall project goal is to increase the competitiveness of the sheltered workshop(s) and the technical partners by elaborating business best practice processes for SME's to enable them to respond to the new challenges of the Single market and finally to retain and create work, especially for people with disabilities.
Based on this background the sheltered workshops look for organisational and technological solutions enabling them to remain competitive or re-gain competitiveness. The project will enable the user organisations to become more competitive by developing and establishing new business activities. They will exploit the results of HICOS (project no 6657 of the Esprit III programme) to achieve their objectives. HICOS is an operable case processing/workflow system which consists of three components (beCAMe - Business Case Analysis Methodology, CBT - Case Builder Tool and CPs - Case Processors).
The suppliers, Empirica, Rutherford Appleton Laboratory and CLS Computer Lern Systeme are partners of the HICOS project co-operating in We-do-it and have been successfully co-operating in other relevant Esprit projects (e.g. for mobile and distributed workplaces). empirica and CLS have a record list in consultancy and software development for sheltered workshops. The user organisations and the suppliers have chosen the sales process as the most critical and crucial process for the joint business operations as sheltered workshops are traditionally weak here. It will link the sheltered workshops and their sales office. The partners have subdivided their project into the following workpackages to reach their objectives:
-Establishing the requirements;
- engineering the business processes;
- installing the technology and
- case processing in the organisation;
- dissemination and exploitation and
- project management.
The project will be an excellent show case for SME's on how to build up European business process activities. The project partners will have two main approaches to exploit the results of the project: a consortium and an individual partner approach. The consortium will market the methodologies and tools used and improved during the project and market the knowledge and the experience gained. The user organisations will exploit the pilot by using it and by improving their business processes and for re-engineering further business processes. Additionally, the underlying technology (tools) and a consultancy service for business process (re-) engineering can be marketed to further sheltered workshops and customers of the user organisations and to customers of the suppliers.
Fields of science (EuroSciVoc)
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
- natural sciences computer and information sciences software software development
- social sciences economics and business business and management employment
- social sciences sociology social issues unemployment
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Coordinator
53113 Bonn
Germany
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