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Content archived on 2024-04-19

Libraries without Walls: the Delivery of Library Services to Distant Users

Objective

The Project was designed to explore, identify and improve the availability and accessibility to the remote user of the services provided by modern library services by demonstrating that library services can be delivered to users at a distance instead of users being required to visit libraries. It recognises that many users who need to study do not have access to the library services they need.

Information technology affords an opportunity to make service delivery both practical and cost-effective, but experience of IT utilisation by libraries is spread very unevenly across the EU. The Project brought together three very different models of provision through the medium of three universities. It demonstrated how technology and expertise can be transferred between libraries in different states and adapted to the needs of each. It did not aim to produce a single solution for EU-wide adoption but rather a series of solutions each of which will find application in different geographical areas of different Member States.
Impact and results:

A large number of Community citizens would benefit from IT-related remote library services (over 1 million are currently involved in distance education, with many more studying at universities with distributed sites).

The three demonstration systems have shown, in three different countries and three different sets of circumstances, the potential for technology-based means of access by remote users to a full range of library services.

BIBDEL's key deliverable, the toolkit of techniques, provides a practical and cost-effective guide for distance learners throughout Europe.

Deliverables

As deliverables, the demonstration systems have shown the feasibility of applying technology to distance education.

In addition two reports are now in the public domain:

Remote Access to Library Services;
Design of Demonstration Projects.

The demonstration projects are currently being implemented at the three sites.

To be delivered are:

Evaluation of Demonstrations;
Home, Mobile Library, Management, Training, Cost-Benefit and Co-operation Issues Reports;
Toolkit of Techniques;
Project Final Report.
Technical approach:

The project was structured into ten progressive workpackages:

Remote Access to Library Services, which identified strategies for remote user access to library catalogues, databases, enquiry services and documents;
Design of Demonstration Projects, providing specifications for three projects - one per partner;
Demonstration Projects - each partner constructing a working system connecting remote users;
Service Delivery to the Home investigated the applicability of the systems to home-based users;
User Training Requirements, to determine the training needs of remote users;
Management of Remote Services was concerned with administration and organisational issues. It included a review of the role of mobile libraries;
Cost Issues, in terms of both direct benefits and effectiveness;
Library Training, to determine staff training needs;
Co-operation Issues, to examine the implications of collaboration between several libraries;
Awareness Raising with information dissemination, including a specially convened conference.

Key issues :

design and development of the demonstration models;
management of delivery services for remote users;
user and library staff training;
cost-benefit and cost-effectiveness issues;
scope for cooperation between libraries in delivering services;
use of mobile libraries for delivery of services to remote users;
copyright.

The toolkit is accessible from the contact below and from http://www.dcu.ie/library/bibdel/page1.htm(opens in new window).

Fields of science (EuroSciVoc)

CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.

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Topic(s)

Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.

Call for proposal

Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.

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Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

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Coordinator

Manchester Metropolitan University
EU contribution
No data
Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

No data

Participants (2)

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