Rationale: European industry is presently undergoing the radical and painful process of business transformation in order to maintain a competitive level on a global scale. The identification and focus on core competences defined the necessary strategic alignments. Main functions such as manufacturing, design and engineering, marketing, sales and services are being reengineered to process-driven customer-oriented entity.
Need for action: 'Research and Development' has been identified as one of the remaining core business processes requiring immediate attention. A series of workshops conducted by the European IT Industry Round Table companies identified severe current problems and signposted directions for substantial new orientation. Major member companies expect a productivity benefit of up to 30% after transformation of their R&D function.
Objectives: A holistic approach is necessary to transform R&D. Therefore, the core R&D processes will be re-engineered with regard to the following three dimensions of R & D management: 'Human resource management', 'process engineering and management' and 'Information and communication technologies' as an infrastructural enabler.
Approach: The topic is highly complex. Therefore, the objectives are purposely limited to the provision of adequate prototypes of methods and tools as a first step. Prototypes of methods and tools for the transformation are developed from generic tool-sets and frameworks for this subclass of business processes. This is done on the basis of a classification and evaluation of best practice for R & D as well as case studies in order to identify gaps.
Results: Tangible results include the provision of methodology and a guidance model for planning BPR in R&D process management. Furthermore, a prototype of an assessment tool-set for BPR in this area as well as a prototype of best practice database will be developed.
Dissemination/Exploitation: The results will be disseminated to European Industry and the European business community using World Wide Web services. European Industry as problem owners will exploit the results internally whereas the solution providers will exploit the results externally within the European business community.
Partners: The consortium brings together representative global players from European Industry as process (i.e. problem) owners and solution providers from academia, transfer institutions and consultancy.
Funding SchemeCSC - Cost-sharing contracts
9000 St. Gallen