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Content archived on 2024-05-07

Change management of software

Objective

The purpose of this PIE is to experiment a Software Change Management (SCM) process for managing new releases and many tailored versions of our software products for plant automation. These products typically are made up of a set of standard procedures which are tailored to the customer's production process. In this framework, this PIE aims at experimenting a SCM process which will a) allow visibility of product status and the tracing of its modifications; b) guarantee the alignment between the customer's version and the one on our file. Integration of the SCM process within our Quality Management System (QMS) will be ensured.
The relevance of this experiment to the business of the participant relies on the need to:
maintain flexibility in the software maintenance though being able to guarantee quality and product reliability to safeguard both the operator's safety and the production level;
achieve a greater efficiency in the maintenance process to reduce costs and release valuable resources for new projects;
reduce the risks associated to unchecked changes to the product directly implemented on the plant by our customers' personnel.

THE EXPERIMENT
The achievement of the project's objectives implies the realisation of the following activities:
the analysis of the current practice and the set up of a remote monitoring environment; the definition of an improved SCM process;
the creation of a common understanding of the SCM issues by providing training in the use of the tools;
the experimentation of the new process on a baseline project and on another product with the same problems in order to make a comparison.

EXPECTED IMPACT AND EXPERIENCE
The likely impact of the experiment will be:
to minimise the risk connected with the customer's direct interventions and to reduce the number of free-of-charge interventions to repair the effects of modifications for which it is difficult to ascertain the author;
to obtain a greater product quality: the controlled management of the modifications in fact allows to pay closer attention to the quality of the interventions and to carefully screen the custom-made modifications to be transferred into the standard product;
to increase the maintenance efficiency and allow for a greater interchangeability of maintenance personnel working on installations;
to improve the work conditions for the programmers formerly operating on the plant, thanks to the possibility of using an automated environment to remotely work on the installed product.

Fields of science (EuroSciVoc)

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Topic(s)

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Call for proposal

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Funding Scheme

Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.

ACM - Preparatory, accompanying and support measures

Coordinator

Euroelettra
EU contribution
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Address
Via Cantu 1
42040 Marmirolo
Italy

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Total cost

The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.

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