Description du projet Content analytics and language technologies Afficher les objectifs du projet Masquer les objectifs du projet The overall goals of the SENSEI project are twofold. First, SENSEI will develop summarization/analytics technology to help users make sense of human conversation streams from diverse media channels. Second, SENSEI will design and evaluate its summarization technology in ecological environments, aiming to improve task performance and productivity of end-users.Conversational interaction is the most natural and persistent paradigm for business relations with end-customers or users. In contact centres millions of customer spoken conversations are handled daily. On social media platforms hundreds of millions of blog posts are delivered through generalist or proprietary platforms. In both cases, conversations have little impact on the intended target "listeners" due to the volume, velocity and diversity (media, style, social context) of the document streams (spoken conversations and blog posts). Most language analytics technology is limited in that it performs keyword search, which does not provide automatic descriptions of what happened, who said what, which opinions are held on what subject, in a coherent, readable and executable form. In the SENSEI project we plan to go beyond keyword search and sentence based analysis of conversations. We will design and adapt lightweight and large coverage linguistic models of semantic and discourse resources to learn a layered model of conversations. SENSEI will address the issue of multidimensional textual, spoken and metadata descriptors in terms of semantic, para-semantic and discourse structures. The combination of supervised and unsupervised learning techniques will support the scaling and adaptation of such computational models to the diversity of the conversation data. Automated generation of readable analytics documents (summaries) will support end-users in the context of large data analysis tasks. Summarization technology developed in SENSEI will be evaluated with respect to user's productivity in the context of ecological scenarios, specifically, call centre and social media conversation analysis. Champ scientifique sciences naturellesinformatique et science de l'informationscience des donnéessciences naturellesinformatique et science de l'informationintelligence artificielleapprentissage automatiqueapprentissage non supervisésciences socialeséconomie et affaireséconomieéconomie de la productionproductivité Programme(s) FP7-ICT - Specific Programme "Cooperation": Information and communication technologies Thème(s) ICT-2013.4.1 - Content analytics and language technologies Appel à propositions FP7-ICT-2013-10 Voir d’autres projets de cet appel Régime de financement CP - Collaborative project (generic) Coordinateur UNIVERSITA DEGLI STUDI DI TRENTO Adresse Via calepina 14 38122 Trento Italie Voir sur la carte Région Nord-Est Provincia Autonoma di Trento Trento Type d’activité Higher or Secondary Education Establishments Contact administratif Giuseppe Riccardi (Prof.) Liens Contacter l’organisation Opens in new window Site web Opens in new window Contribution de l’UE Aucune donnée Participants (5) Trier par ordre alphabétique Trier par contribution de l’UE Tout développer Tout réduire WEBSAYS SL Espagne Contribution de l’UE € 279 504,00 Adresse Calle napoles, planta 7, puerta 4 294 08025 Barcelona Voir sur la carte Région Este Cataluña Barcelona Type d’activité Private for-profit entities (excluding Higher or Secondary Education Establishments) Contact administratif Hugo Zaragoza (Dr.) Liens Contacter l’organisation Opens in new window Autres sources de financement Aucune donnée UNIVERSITE D'AIX MARSEILLE France Contribution de l’UE € 481 000,00 Adresse Boulevard charles livon 58 le pharo 13284 Marseille Voir sur la carte Région Provence-Alpes-Côte d’Azur Provence-Alpes-Côte d’Azur Bouches-du-Rhône Type d’activité Higher or Secondary Education Establishments Contact administratif Céline Damon (Ms.) Liens Contacter l’organisation Opens in new window Autres sources de financement Aucune donnée IN & OUT SPA CON SOCIO UNICO Italie Contribution de l’UE € 275 424,00 Adresse Via di priscilla 101 00199 Roma Voir sur la carte Type d’activité Private for-profit entities (excluding Higher or Secondary Education Establishments) Contact administratif Rosellina Panebianco (Dr.) Liens Contacter l’organisation Opens in new window Autres sources de financement Aucune donnée UNIVERSITY OF ESSEX Royaume-Uni Contribution de l’UE € 414 520,00 Adresse Wivenhoe park CO4 3SQ Colchester Voir sur la carte Région East of England Essex Essex Haven Gateway Type d’activité Higher or Secondary Education Establishments Contact administratif Shereen Anderson (Ms.) Liens Contacter l’organisation Opens in new window Site web Opens in new window Autres sources de financement Aucune donnée THE UNIVERSITY OF SHEFFIELD Royaume-Uni Contribution de l’UE € 546 466,00 Adresse Firth court western bank S10 2TN Sheffield Voir sur la carte Région Yorkshire and the Humber South Yorkshire Sheffield Type d’activité Higher or Secondary Education Establishments Contact administratif Joanne Watson (Ms.) Liens Contacter l’organisation Opens in new window Site web Opens in new window Autres sources de financement Aucune donnée
