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A Knowledge-Based Approach to Quality Control to Provide a Unified Quality Environment

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Quality assurance (QA) is essential for future survival and competitiveness. A major part of QA is quality control (QC) and many companies are facing mounting pressure to increase or improve their QC procedures. The UNIQUE software package has been developed and is currently being piloted. The system provides a comprehensive tool to help solve quality control problems throughout the whole manufacturing process. It is designed to be customized so as to address individual company needs. The software package enables companies to: define their quality control planning strategy (what to check, how, who, when); control their processes, based on the QC planning strategy; assure the quality of all products, through effective inspections and fast trouble shooting; commit to traceability requirements and/or standards; control non-conformances and effectively manage their processing and associated quality actions (preventive, corrective); monitor the quality improvement process, with the support of appropriate statistical and summary tools. The UNIQUE software offers a comprehensive set of QC planning and management services with on-line guidance. It is composed of ten modules which run on personal computer (PC) platforms with either local or networked configurations. For off-line QC, a suite of QC tools is available to provide a comprehensive toolkit for process monitoring and troubleshooting.

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