It has been proven to be surprisingly hard to pinpoint the most effective interventions to get people (back) into a satisfying job. Changes in the unemployment rate do not only depend on labour market policies but can be caused by many other things such as a financial crisis. We might hence observe that in regions, or time periods, with many labour market programmes in place, the unemployment rate is high, not because the programmes do not work, but simply because a high unemployment rate leads to the implementation of such programmes. Similarly, people who are taking part in a certain activity (such as training, coaching, collective information sessions) are often found to be less successful on the labour market than those who do not participate. But often governments target those individuals who are most at risk of not finding a job, or individuals who decide to take part in such programmes are those that feel they might struggle to find a job on their own. Hence, participants might even have been worse-off if they would not have participated.
In order to be able to measure clean impacts, this project has been involved in Randomized Controlled Trials, well-established in Medicine but still relatively novel in the social sciences. A new policy is rolled out gradually: a random group of eligible individuals is subject to the new programme, while for the others, business-as-usual remains in place. This strategy helps to understand whether a new policy works better than the old one, and to make sound policy conclusions. Throughout the project, we have been able to talk about this strategy to several Public Employment Services in Europe for which such strategies are still very new, and the project might well help to make sound policy evaluations through trials more common in Europe.
A second innovative aspect of this project entails the use of administrative data on individuals’ labour market history matched with survey data. Profiling models of Public Employment Services, used to better target the unemployed, are generally making use of administrative data. This project, which is based on a relatively small dataset, has found that information on soft skills, that can be measured through surveys, can significantly improve these profiling models. This finding is likely to have a direct impact on policy making. At this moment, for example, we are involved into commissioned research which advises a European Public Employment Service on how to improve its profiling model. Obviously we are incorporating insights from our h2020 project and are helping them to put together a survey that can help to achieve a better profiling model.