The schedules of activities following the approval of the proposal were as follows:
- 1 Sept 2015 Starting date.
- 26-28 Oct 2015 Training WorkShop for the Economic Development Agency of La Rioja (ADER)
- 27-29 Jan 2016 EFQM Assessor Training for Nordic Innovation
- 22-23 Feb 2016 EFQM Assessor Training for West RDA
- 8 de Mar 2016 Delivery of the Management Document and attachments (Strategic Plan & Process Map) to be distributed to the evaluation team.
- 18-21 April 2016 Recognised for Excellence Assessment
- 21 April 2016 Recognised for Excellence Closing Meeting
- 27 April 2016 Self-assessment report and recommendations from peer evaluation for “EFQM Framework for innovation agencies”.
- 29 April 2016 Final Report
Activity 1: Training for the Regional Economic Agency of La Rioja (ADER) aimed at strengthening their internal capacities to organize and develop the application of the EFQM Model.
A Workshop was held on ADER facilities in La Rioja the 26-28th October aimed at: Process Responsible and Excellence Council
- The workshop had a total duration of 14 hours and 17 people from the Organization attended.
- The WorkShop was delivered by the evaluator appointed by EFQM.
Activity 2: Training to the partner Innovation Agencies Personnel as EFQM Internal Assessor
'EFQM Assessor Training' was provided for the three advisers Agencies Innovation project partners. Training was dekivered on the in Brussels EFQM offices.
- Nordic Innovation ,27-28th and January 29th , 2016. (One person)
- West Regional Development Agency of Romania, 22th and 23th February 2016. (Two people)
Activity 3: Peer learning process to perform a “Recognised for Excellence Assessment” of the Regional Economic Agency of la Rioja (ADER)
ADER developed the Management Document according to the training received in the Workshop Activity 1. For developing this document according to the EFQM model.
The Assessment Team was formed by one or two members of Innovation agencies involved in the project under the leadership of a senior evaluator appointed by EFQM.
The 18-19-20th and 21th April in the facilities, ADER developed the 'Recognised for Excellence Assessment'
During this process, the following figures were achieved:
- No. of interviews: 21
- No. of mirror meetings: 3
- No. of Focus Group: 2
- No. of employees interviewed: 29
- No. of hours consensus meeting: 8
Once the Assessment was finished, a final meeting was held on the 21th of April in order to show the main results of the process and the main conclusions regarding Fundamental Concepts of Excellence, strengths and possible areas for improvement of the organization.
Finally, the process ended with the delivery on the 27th of April of the final report: “Self-assessment report and recommendations from peer evaluation for “EFQM Framework for innovation agencies”.
After the Assessment process, a workshop of good practices was held among the agencies participating in the project.
With the deep knowledge of the activities and services developed by ADER gained after the above process assessment, the partners Nordic Innovation and West Regional Development Agency Romania made two presentations of their organizations and they showed good practices which could be of interest to each agency. Their presentations are attached. (ADER, Nordic Innovation and West Regional Development Agency of Romania).
The workshop revealed different types of performances and competences of organizations and established ties that could allow further contacts and future collaborative developments between the partners:
After knowing the result of the Assessment, ADER will inform through the local media, Web and social networks the results and benefits obtained by the evaluation process.
Plan for disseminating and exploiting The project’s results and Communication activities
Over 8 months of the project, ADER has made internal communication at several levels: Management, Excellence Council, Assessment Committee, Project Developers, General (all staff). Different media were used.
Once the final results of 'Self-assessment Report and Recommendations from peer evaluation for EFQM Framework for innovation agencies" is known, ADER will spread it by the communication channels usually used in ADER:
- Institutional Communication of the Regional Ministry through press conference where the final results of the project will presented.
- General Communication through the ADER Newsletter, Web & Social Networks.
The information is also available on the ADER website, inside the European projects section:
http://www.ader.es/servicios/innovacion/proyectos-europeos/cooexcell(opens in new window)A custom account has also been created on Twitter @AderCooexcell with the aim of spreading the project results and promoting the model of excellence among partners and businesses in our region.
