TransUP implementation process was developed during 12 months divided into four main parts, which were combined respectively with three Peer Learning Meetings plus one operative meeting which took place respectively in Croatia, Slovenia, Austria and Italy. The process was implemented by the TransUP peer learning group, made of representatives and stakeholder experts from the four partners innovation agencies networks .
The Peer learning activity was aimed to strengthen the collaborative network and develop a systemic Cross- regional Softlanding Programme for start-ups /scale-ups in the Partners ‘territories as well as improve the delivery capacity of the organization partners through the application of Twinning + methodology.
An external expert jointly selected by the partner organization, facilitated the peer review process thus assuring a systemic, agile and lean methodology for the design of the Alpe Adria Start-up Cross-border Softlanding Service.
The TransUP cross landing service delivery design (SDS) process
The first Peer Learning meeting, focused on the analysis and identification of related measures concerning good practices of cross-border Softlanding Service delivery to new entrepreneurs and innovative SMEs. It included also other combined support services on internationalization both on a local and global dimension. In addition, partner referents together with representatives of local start-ups and service deliver organizations were invited to share their ideas on the target needs (start-ups, scale ups and innovative SMEs) based on their experience in the enlarged region. A Design Options List through peer reviewing and international benchmarking as well as the reviewed Target Need Analysis Table were the outcomes of this first project phase.
During the second Peer Learning Meeting, participants were actively involved in the design of a “cross-border start-up support transferability Scheme”. Guided group works and plenary sessions focused on the analysis of framework conditions and organizations of the concerned the transnational territory as well as on the processes by which the addressed support service delivery should operate. This implied critical analysis of the selected options according to contextual aspects that need redesign, on linkages to good practices and on the drafting of a CB Service Delivery process including the setting up of an “agile” Service Delivery test.
In the third and last Peer Learning Meeting partners focused on further systemizing the knowledge created during the previous months with the aim of making it directly applicable and available to other innovation agencies. Partner organizations finalized a sustainable pilot action based on the contents of the TransUP Memorandum of Understanding (MOU). Partners are promoting the pilot cross-landing service within own start up network by means of direct contact to target beneficiaries as well as through their websites.
