The impact of the services provided depends on the type of service provided. The KAM services have a direct and measurable impact, which is described in each project proposal funded by the EU. All of them, especially the SME Instrument Phase 2, FTI and FET-Open projects, describe new markets access, consolidation of current markets, increase of turnover, maintenance of jobs and creation of new jobs. The SME Instrument projects, by its own nature, show an exponential grow potential that should allow them to create new jobs and have high rates of turnover increase. The impact of the SME Instrument Phase 1 projects, due to it short implementation period and the limited budget, have a more limited impact that can be usually quantified in the number of maintained jobs and, sometimes, in new jobs.
The EIMC services' impact cannot be quantified so easily. The improvement of the innovation management capacities of the SMEs is an action that will have an impact in the mid- long-term. The companies report improvements in the innovation culture, allocation of resources to innovation activities, development of innovation strategies, improvement in the innovative ideas management, implementation of management tools, integration of the innovation in the business concept, etc.