Total of 36 interviews were conducted to collect views and experiences around their education and continuing professional development of prison officers. Ten prison officer students and their supervisors participated in the study in Norway. To complement the data 19 CJS professionals in Finland were interviewed, seven of them twice. In Finland the study focused on developing a new way of working in prisons.
In Norway, the study showed that the interviewed prison officer students were satisfied with their education. Learning in collaboration with other students was viewed as a good way to learn and also to learn how to collaborate. Regarding continuing professional development of prison officers, the most discussed learning needs were around communication and mental health issues. The importance of collaborating and learning together with other professional groups, with mental health professionals in particular was expressed. The significance of working together with the key actors, the third sector organisations and municipalities in particular, were expressed but there were also concerns over the possibility that due to the decreasing resources and involvement of external actors, prison officers’ role would again become static focusing on control and punishment.
In the Finnish case, the importance of informal and collaborative learning, and working together with different professional groups was emphasised. Yet, hierarchical structures and working in silos were considered a challenge.
An unexpected finding of the project in both countries was the expressed need to develop services for female prisoners.
An integrative literature review on prison officers’ learning was conducted pointing to a lack of research on prison officers’ continuing professional development.