Objective
The economies of the Member States are characterised by a continuing growth in tourism services. Faced with an increasingly international sector, tourism companies - which are generally SMEs guided by regional or national logic - are being confronted with multiple internal and external problems of efficiency, quality management, etc. The companies and universities involved in the project have established that there is a lack of training on quality issues. The partners of the "ODYSSEY" project propose to set up a modern education system which will enable interested parties to master technical tools, acquire an overall view of the sector, develop a customer approach focused on quality of services, and advance their skills in relation to negotiation and partnerships. The initiative will also lead to skills acquisition in the area of new information technologies. Following identification and analysis of training and qualification requirements of European companies in the sector, a tool suitable for initial and continuing training will be developed. This tool will combine:
- an industrial simulation that enables participants to take on management roles;
- theme-based modules with computerised skills-evaluation;
- theme-based modules on computerised training and self-study;
- a series of documents in electronic and paper form.
This multi-site system will make extensive use of modern communications and multimedia techniques. The main target group comprises senior executives, staff and future staff of SMEs in the sector.
Impact
The ODYSSEY project will provide for innovation in tourism-sector SMEs by linking a multi-site multimedia company simulation with a skills-assessment and self-evaluation concept.
Contract number : F/96/2/1331/PI/II.1.1.a/CONT
Domaine : Life long learning
Contents :
Investment in training by entreprises
Products :
Short training courses
Distance training
Computer/electronic-based materials
Public :
Managers/ Owners of SMES
Managers, supervisors, human ressources managers
Students
Fields of science (EuroSciVoc)
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Programme(s)
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Topic(s)
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Call for proposal
Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
Data not available
Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
Funding Scheme
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Coordinator
13007 Marseille
France
The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.