The project concerns the demonstration that it is possible to develop generic multimedia telecommunications applications, which are adaptable and adaptive to the requirements of most potential users (including for example disabled people, elderly people, occasional users, professionals), in terms of networks and terminals, information content and human-computer interface. Practical testing is foreseen in field trials of applications of important social impact and potential commercial value (services for citizens and tourists, in terms of information support to mobility of people on a territory). The project's approach is to demonstrate transparent access to a variety of databases (textual and/or multimedia), some of which are already available or are under development, using a selection of terminals (from text terminals to multimedia terminals) and network facilities (from narrowband to broadband connections). This implies real-time integration and adaptation of information to be transferred as a function of the user abilities and preferences, the available telecommunication infrastructure and terminal. The adaptation at the information content and user interface level is carried out by the concepts of adaptability and adaptivity. Results already achieved by the project are the following: collection of detailed data about information needs on mobility, access problems and usable media of selected user groups; selection and adaptation of telecommunications environments for the trials in Italy and Finland (including at least one broadband transport facility), assuring interoperability; development of concepts and system components (multimedia document structure, content model of information, central user model), as a foundation for the introduction of adaptability and adaptivity to the needs of individual users, at the level of both content and presentation of information and the human-computer interface; implementation of adaptable and adaptive representations of information and human-computer interfaces, as a function of the user and telecommunications link.