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Content archived on 2024-05-07

Supportive action to maximise the performances of leading companies of the European process industry

CORDIS provides links to public deliverables and publications of HORIZON projects.

Links to deliverables and publications from FP7 projects, as well as links to some specific result types such as dataset and software, are dynamically retrieved from OpenAIRE .

Exploitable results

The focus of SAMPLE phase 1 was investigation of the research methodology, this was approached by applying the methodology to two selected subsectors of the European Process Industry (EPI): Beer and Paints for Construction. Thus, in addition to the results relating to methodology and project design, SAMPLE phase 1 has also been able to deliver some preliminary results in these two sectors. Results of SAMPLE phase 1: researched relevant characteristics of a range of sectors in the EPI; investigated the relationship between the PRIMA business process model and the activities of a range of enterprises in these sectors; developed criteria for selection of two pilot sub sectors for investigation; developed a view of key success factors in these sub-sectors, and the way in which business processes from the PRIMA business process reference model contribute to achievement of these key success factors; designed a questionnaire to investigate customer's views of the performance of process; performed a customer satisfaction survey, and analysed the responses to gain insight into comparative performance of process companies; assessed traditional measures (financial) of identified process companies; designed a questionnaire and interview approach to gather information from process companies relating to their use of information technology (IT) to support the identified key business processes; obtained feedback from a range of process companies in the two selected sub-sectors; developed a view of the existing use and future use of IT in this sector from appropriate IT vendors; established the requirements of a database to contain appropriate process industry benchmark data; analysed the effectiveness of the SAMPLE methodology, and recommended refinements for SAMPLE phase 2

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