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Content archived on 2024-05-24

EUROpean CITIes platform for on-line transaction services


The EURO-CITI project aims to specify, develop and test a common architecture and related services targeting the public sector. The proposed services include tele-voting, electronic submission of forms and tele-consulting. Tele-voting will be used for opinion polls and petitions that can be initiated by both the local authorities and citizens aiming to reinforce the concept of direct democracy. The proposed architecture will integrate and where appropriate enhance key technologies for security, authentication/authorisation, data description, user-centred interfaces, etc. The resulting EURO-CITI platform will be dynamically re-configurable to allow for example simultaneous voting on the same problem at geographically distributed areas. The trials will be supported by a generic methodology for process re-engineering and will take place in three major European cities.

The main objective of EURO-CITI is to develop and demonstrate a set of new public transaction services, namely tele-voting, electronic submission of forms, and tele-consulting, that can be accessed via the Internet and GSM. These services will be designed to improve the efficiency of local authority, reinforce the concept of direct democracy and foster collaboration between local authorities at all levels (regional, national, European). More specific objectives of EURO-CITI include: 1. To specify and develop a common architecture that supports among others data security, authentication/ authorisation and dynamic configuration. 2. To develop the new transaction services and deploy them on three European pilot sites. 3. To develop and test a process re-engineering methodology that allows local authorities to fully exploit the developed transaction services.

The work is divided into three main groups: Definition of system requirements (WG1) Within this first work-group, the EURO-CITI architecture and services will be identified and specified. Furthermore, relevant process models in the participating local authorities will be identified and process models from the business sector will be reviewed. Implementation of architecture, services and process models (WG2) Within this second work-group, all implementation will be carried out. The implemented architecture will allow secure data transmission over insecure networks, will support authentication/authorisation using smart cards and the login/password paradigm, and will enable the dynamic configuration of networks of participating servers. The foreseen services include tele-voting, electronic submission of forms and tele-consulting. Generic applications will be implemented to allow local authorities to launch and monitor these services. Citizens will be able to access them via networked kiosks and PCs (using Internet) and via WAP devices (using GSM). Furthermore, a process re-engineering methodology will be developed to support the introduction of the EURO-CITI platform from an organisational point of view. WG3: Integration and trials (WG3) Within the third work group the EURO-CITI components will be integrated and three trials will be carried out in three major European cities (Athens, Barcelona, London Borough of Brent). In each trial site a EURO-CITI platform will be installed and the process re-engineering method will be applied to support the successful introduction of the services. The trials will be monitored and the results will be evaluated.

Call for proposal

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EU contribution
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10679 ATHENS

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Participants (7)