Objective
CHARM takes Regional Health Care Social Service Networks into a new age demonstrating telematic services for citizens, healthcare professionals and social workers on an unprecedented scale and integration level. CHARM brings together private and public enterprises, health and local authorities, and healthcare providers who share a common view of what kind of services citizens should be provided with given and who are willing to capitalise on each other's know-how to improve their service capability.
Objectives:
CHARM aims to offer citizens a global view of healthcare and social services in their region, cutting across the barriers between the healthcare and the social sector, and the internal fragmentation of each of these sectors. Citizens will be guided through the complex organisation of healthcare and social services to find an adequate answer to their needs and will be able to book services and pay for them from convenient access points. Healthcare and social workers in CHARM will find a tool for improving their collaboration through a real information sharing achieved through secure messaging and interactive access to relevant personal information on citizens, with their explicit consent. Stand-alone applications working independently from one another will be enabled to co-operate through the network and to provide a solution to the demand for swift and smooth information flow among different organisations caring for the a same citizen.
Work description:
CHARM, to achieve its objectives, will go through a series of steps. In each of the demonstration sites the need for communication and information sharing will be discussed with the various categories of users. Functional service specifications will be drafted by the project team, re-discussed with the users and finally agreed upon. The training gap of the various categories of professional users will be evaluated through a skill inventory among the user population. A survey of the existing technological platforms will be carried in each demonstration site and a common architecture will be agreed within the project team. This will ensure that the envisaged solutions are applicable to a variety of situations and are easily exportable towards other regional realities. Bridging software to link existing systems into the network will be developed in parallel in the four demonstration sites according to the common architecture agreed upon in the previous step. In each demonstration site the bridging software will be installed and commissioned. In parallel, professionals users will be trained using a combination of traditional classroom training and CBT, tailored to the specific training needs identified in the previous phases of the project. The new set of telematic services (Initial Demonstrators) will be activated and users will be supported during an initial period of 6 months, during which the quality, performance and appropriateness of the services will be evaluated. The outcome of the evaluation will serve as a base for enhancing the service and delivering deliver the Final Demonstrator for a final four-month validation period. The Deployment Phase, which is not part of the current proposal, will follow immediately on from the end of the Demonstration Phase, subject to a positive evaluation of the impact of CHARM on the economics and quality of the social/healthcare services directly addressed in the project.
Milestones:
The end result of CHARM is represented by four operational regional networks, in three EU countries, encompassing both the social and healthcare sectors. The milestones during the lifecycle of the projects are:
- Agreed functional specifications,
- Common system architecture definition,
- Release of bridging software,
- Completion of the professional user training,
- Release of the Initial Demonstrators,
- Release of the Final Demonstrators,
- Impact assessment and Decision about subsequent Deployment.
Fields of science (EuroSciVoc)
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
- natural sciences computer and information sciences software
- social sciences sociology governance public services
- social sciences economics and business economics
- medical and health sciences health sciences health care services
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Programme(s)
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Multi-annual funding programmes that define the EU’s priorities for research and innovation.
Topic(s)
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
Call for proposal
Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
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Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
Funding Scheme
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Coordinator
40126 BOLOGNA
Italy
The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.