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Cost effective e-business operating services for SMEs

Objective

CEBOS will establish and evaluate e-Market Places (Mediation Sites) that will progressively minimize the gap between SMEs and the International on-line Market. CEBOS will provide cost-effective e-business solutions customized according to regional requirements for those SMEs targeted in the proposed Best Practice pilots. Furthermore, CEBOS will offer to the SMEs involved the opportunity to go digital under a concentrated market perspective. The Consortium includes catalyst organisations with maturity in e-Business and the necessary organizational structure to co-operate with SME associations, to prove the added-value benefits and viability of CEBOS marketplaces. CEBOS will establish and evaluate e-Market Places (Mediation Sites) that will progressively minimize the gap between SMEs and the International on-line Market. CEBOS will provide cost-effective e-business solutions customized according to regional requirements for those SMEs targeted in the proposed Best Practice pilots. Furthermore, CEBOS will offer to the SMEs involved the opportunity to go digital under a concentrated market perspective. The Consortium includes catalyst organisations with maturity in e-Business and the necessary organizational structure to co-operate with SME associations, to prove the added-value benefits and viability of CEBOS marketplaces.

OBJECTIVES
The main objective of CEBOS is the establishment and evaluation of e-Market Places (Mediation Sites) that will progressively minimize the gap between SMEs and the International on line market. Through the project, CEBOS partners aim at:- Analysing European regional markets in order to identify business opportunities for on line SMEs and depict the business environment where CEBOS BPPs will operate- Analysing SME business models in order to identify their strategic business objectives and their requirements for cost efficient and effective e-Business activities? Delivering Best Practice Models for Electronic Market Places in regional and European level, through their demonstration with active participation of e-Business Catalysts, SME Associations and SMEs - Operating and validating the value added benefits of CEBOS mediator platform for cost efficient and supportive e-Business ? Measuring the impact of such a customized model in regional SME markets and identifying transition and re-engineering requirements - Widely disseminating the CEBOS Business Cases in order to provide SMEs with a strategic competitive advantage in the digital economy. CEBOS will provide a self sustained electronic Market Place remotely administrated by its SME users. A light CEBOS tool that will facilitate remote site & product management by individual users will be also validated during the project in order to achieve a sustainable competitive advantage and facilitate its market penetration. The tool will be able to visualize the ASP model locally in order to provide SMEs with a comprehensive view of their catalogue and process model and enhance internal e-Business maturity. The CEBOS sites will also provide the necessary mechanisms for online training of corporate and individual users in order to position themselves more efficiently.

DESCRIPTION OF WORK
The rationale of the proposed work structure follows to a certain extent a hybrid methodology combining technology and business development activities. As a Best Practice project, the CEBOS consortium strongly believes that a large part of the work should address the alignment of the project technology evolutions with detailed user requirements where SME strategic business objectives are met in a cost efficient way. However, e-Business projects, especially those that deal with electronic market places, should also address organizational transformation, co-operation and business planning issues in order for an SME effectively step and exploit the desired state. To this end our methodology, involves the requirements elicitation and gathering both from user associations, end-users (SMEs), domain experts, and regional surveys on particular aspects of marketing, sales and replenishment processes and regional e-Business status (work package 1). To this end, a mock up demo of CEBOS operation will be presented to the user associations and specifically to a selected set of their members, during focused working seminars, in order to validate the technology choices and demonstrate the preliminary functionality of the overall e-Business platform. Then, follows the specification and planning of the Best Practice pilot operation, where user requirements are transformed into viable business scenarios, along with the specification of open inter-organizational business processes, standard information flows and tele-working practices (work package 2). Then follows the actual deployment phase where all user application scenarios are validated and refined (work package 3). The initial steps for the deployment of the results, such as demonstrations and information dissemination, are already planned to take place during the project lifetime (work package 4). However, the consortium is conscious that the exploitation of a Best Practice project must cope with a number of constraints such a s finance, legislation, marketing, logistics and distribution, in order to be successfully exploited by the majority of SMEs in the respective regions (and European wide). To this end best practice guides will be developed and disseminated to the wider SME community and European / regional decision makers. These guides will clearly present the CEBOS business case and indicate all required transformation and culture building activities on behalf of the SMEs, user associations and regional authorities. Analytical description of the dissemination activities is provided in section C.8.

Funding Scheme

DEM - Demonstration contracts
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Coordinator

POULIADIS ASSOCIATES CORP
Address
Sigrou Avenue 142
17671 Athens
Greece

Participants (10)

ARCHIMEDIA A.E
Greece
Address
20 Zan Moreas Street
Athens
FEDERACION EMPRESARIAL CATALANA DEL SECTOR QUIMICO
Spain
Address
C/ Roger De Lluria
08009 Barcelona
FUNDACIO CATALANA PER A LA RECERCA
Spain
Address
Pg Lluis Company 23
08010 Barcelona
INCUBATOR OF NEW ENTERPRISES AT CHANIA
Greece
Address
Biopa Chania
73200 Souda/chania
INLECOM LIMITED
United Kingdom
Address
30A Church Road, Burgess Hill
RH15 9AE West Sussex
INSTITUT AGRICOLA CATALA DE SANT ISIDRE
Spain
Address
Placa Sant Josep Oriol 4
08002 Barcelona
RESEARCH CENTER OF THE ATHENS UNIVERSITY OF ECONOMICS AND BUSINESS
Greece
Address
46, Kefallinias Street
11251 Athens
SOCIETATEA COMERCIALA PENTRU CERCETARE, PROIECTARE SI PRODUCTIE DE ECHIPAMENTE SI INSTALATII DE AUTOMATIZARE
Romania
Address
B-dul Mircea Eliade 18
71295 Bucharest
THE LIVERPOOL CHAMBER OF COMMERCE AND INDUSTRY
United Kingdom
Address
Number One, Old Hall Street
L3 9HG Liverpool
TRADERS ASSOCIATION OF THESSALONIKI - GREECE
Greece
Address
1, Morihovou Sq.
54625 Thessaloniki