Objective With the rapidly growing number of subscribers to an increasing range of proprietary non-interoperable vehicle emergency call services there is a urgent need for a common European solution that ensures that a manual or automatic E-Call reaches the E-Call Service Centre in a fast and reliable way and that the proper emergency response is sent to the vehicle - this is not the case today with the proprietary systems available. E-MERGE aims to create an agreed technical, operational and business solution for the vehicle E-Call service chain via the creation of an extended E-Call "X-112" and the enabling of pan-European service roaming between E-Call Service Centres. The solution will be validated in vehicles from 6 European vehicle manufactures on 5 European sites and will ensure that the vehicle E-call services are available when travelling anywhere in Europe and that current problems with interoperability and language are resolved.Objectives:The overall objective is to ensure the availability and functioning of vehicle based emergency call systems from any vehicle anywhere in Europe via the development of a X-112 call. The key objective of E-MERGE is therefore to develop, test and validate common specifications for the vehicle emergency call at all levels along the vehicle emergency call chain and to ensure that the technical, organizational and business structure is available for a European wide take-up of the solution. Other main objectives are to remove current cross-border and language problems and to make an interoperable solution covering the whole of Europe and including all European vehicle manufactures, which after the project will be adopted by the involved vehicle manufactures, E-Call service centres, PSAPs and emergency agencies.Work description:The project will identify needs and requirements of all actors in the emergency call chain - drivers, vehicle and equipment manufacturers, service centres, PSAPs and emergency agencies (e.g. police, fire, ambulance). Then it will establish the required technical and organisational framework as well as suggest business and commercial solutions to the establishment of pan-European vehicle E-call services and systems including the creation of X-112 and pan-European service roaming between E-Call Service Centres. Specifications will be defined for technical elements, including message content and formats, exchange protocols, databases and a Europe-wide harmonised vehicle E-call system based on adaptation of existing technology and systems will be created. Operational procedures and arrangements for all stages of E-Call handling will also be defined. The system interoperability will be tested in vehicles from five European vehicle manufactures (with a sixth as an observer) in different scenarios and locations across five European trial sites. These will involve local E-Call service centres, PSAPs and emergency agencies. Social/institutional issues such as data privacy will be investigated and organisational options and business case for a pan-European E-Call network will be defined. Finally scenarios for European E-Call service chain deployment and for the adoption of the agreed business solution across Europe will be assessed.Milestones: M3 User needs; M7 Specification; M12 Development; M14 Demonstrations; M23 Evaluation results & Business plan; M24 Final report. The introduction of a harmonised European extended E-call (X-112) system will lead to faster and more effective emergency assistance thus saving lives. The PSAPs/Emergency agencies will with X-112 obtain more detailed information than using the E-112 approach, leading to the supply of a faster, more effective and more reliable emergency service. Fields of science natural sciencescomputer and information sciencesdatabases Programme(s) FP5-IST - Programme for research, technological development and demonstration on a "User-friendly information society, 1998-2002" Topic(s) 2001-1.5.2 - Integrated vehicle infrastructure systems Call for proposal Data not available Funding Scheme CSC - Cost-sharing contracts Coordinator EUROPEAN ROAD TRANSPORT TELEMATICS IMPLEMENTATION COORDINATION ORGANISATION S.C.R.L. Address Avenue louise 326 1050 Brussel Belgium See on map EU contribution € 0,00 Participants (14) Sort alphabetically Sort by EU Contribution Expand all Collapse all ACASERVI SA Spain EU contribution € 0,00 Address Avenida diagonal 687 08028 Barcelona See on map ADAM OPEL AKTIENGESELLSCHAFT Germany EU contribution € 0,00 Address Bahnhofsplatz 1 65428 Ruesselsheim am main See on map CAP GEMINI ERNST & YOUNG NEDERLAND BV Netherlands EU contribution € 0,00 Address Daltonlaan 300 3584 BK Utrecht See on map CENTRO RICERCHE FIAT SOCIETA CONSORTILE PER AZIONI Italy EU contribution € 0,00 Address Strada torino 50 10043 Orbassano (to) See on map COMUNE DI MILANO Italy EU contribution € 0,00 Address Palazzo marino, piazza scala 2 20121 Milano See on map GDV DIENSTLEISTUNG-GMBH Germany EU contribution € 0,00 Address Glockengiesserwall 1 20095 Hamburg See on map MIZAR AUTOMAZIONE S.P.A. Italy EU contribution € 0,00 Address Via vincenzo monti 48 10126 Torino See on map OFFICE OF THE DEPUTY PRIME MINISTER United Kingdom EU contribution € 0,00 Address Zone 17/b, portland house, stag place SW1E 5LP London See on map PEUGEOT CITROEN AUTOMOBILES SA France EU contribution € 0,00 Address Chemin de gizy 78140 Velizy villacoublay See on map SEAT SA Spain EU contribution € 0,00 Address Zona franca, calle 2, n. 1 08040 Barcelona See on map SOS ALARM SVERIGE AKTIEBOLAG Sweden EU contribution € 0,00 Address Humlegaardsgatan 17 114 87 Stockholm See on map TELMACON GMBH Germany EU contribution € 0,00 Address Walinusstrasse 27 63500 Seligenstadt See on map THE ASSOCIATION OF CHIEF POLICE OFFICERS OF ENGLAND, WALES AND NORTHERN IRELAND United Kingdom EU contribution € 0,00 Address 25 victoria street, 7th floor SW1H 0EX Winchester See on map VOLVO TECHNOLOGY AB Sweden EU contribution € 0,00 Address Goeteverksgatan 10 405 08 Goeteborg See on map
