Objective
Public transaction services (such as e-forms) although perceived the future of e-government have not yet realised their full potential. E-forms have a significant role in e-government, as they are the basis for realising most of the twentypublic services that all member states have to provide to their citizens and businesses.The aim of the SmartGov project is to specify, develop, deploy and evaluate a knowledge-based platform to assist public sector employees to generateonline transaction services by simplifying their development, maintenance and integration with already installed IT systems. The deployment of that platform will be supported by new process models including process improvementmethodologies targeting the public sector as well as an investigation of social aspects for public sector employees. This platform will be evaluated in two European countries (in one Ministry and one Local Authority).
OBJECTIVES
The project objectives are:- To specify and develop a knowledge-based core repository for governmental transaction services. This repository will contain the basic Transaction Services. Elements that will be used to build up the public services and will include domain specific information and knowledge.- To specify and develop the SmartGov services and applications for creating and maintaining e-services and for communicating with installed IT systems.- To investigate process models for the public sector and relevant social aspects in order to deploy the SmartGov platform and realise its full potential.- To deploy the SmartGov platform in one ministry and one local authority and to evaluate it by creating a number of public transaction services.
DESCRIPTION OF WORK
The project work is organized into nine workpackages: WP1. Project Management, Coordination and Risk Assessment WP2. Dissemination and Exploitation WP3. State-of-the-Art and Current Condition at Public Authorities WP4. User Requirements and System SpecificationsWP5. Development of SmartGov Knowledge-Based Core Platform WP6. Development of SmartGov Applications and Services WP7. SmartGov Process Models and Social Aspects WP8. Integration, Deployment and Trials ConfigurationWP9. Trials Evaluation The abovementioned nine WPs provide a detailed workplan that is structured around four main groups.
The aim of WPs 1 and 2 is to manage and coordinate the project, to disseminate and exploit its results, to evaluate its progress, to assess the respective risks and to feed the results of risk assessment back to the project. Within WP3 and WP4 the aim is to identify the stakeholders and determine relevant user-groups, obtain their requirements, depict the current condition in participating public authorities and review state-of-the-art including best practice worldwide. Withihn the context of WP5 to WP7 the implementation of SmartGov system components will take place, new process models will be proposed and relevant social aspects will be investigated. Within WP8 and WP9 the SmartGov components will be integrated and two trials will be carried out in two European countries. In one cases the SmartGov platform will be installed at a ministry, while in the second case at a municipality. The trials will be monitored and the results will be evaluated.
Fields of science (EuroSciVoc)
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
CORDIS classifies projects with EuroSciVoc, a multilingual taxonomy of fields of science, through a semi-automatic process based on NLP techniques. See: The European Science Vocabulary.
- social sciences sociology governance public services
- social sciences economics and business business and management commerce e-commerce
- social sciences political sciences government systems e-governance
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Programme(s)
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Multi-annual funding programmes that define the EU’s priorities for research and innovation.
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Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
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Calls for proposals are divided into topics. A topic defines a specific subject or area for which applicants can submit proposals. The description of a topic comprises its specific scope and the expected impact of the funded project.
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Procedure for inviting applicants to submit project proposals, with the aim of receiving EU funding.
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Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Funding scheme (or “Type of Action”) inside a programme with common features. It specifies: the scope of what is funded; the reimbursement rate; specific evaluation criteria to qualify for funding; and the use of simplified forms of costs like lump sums.
Coordinator
10679 ATHENS
Greece
The total costs incurred by this organisation to participate in the project, including direct and indirect costs. This amount is a subset of the overall project budget.