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Network and Customer Administration Systems for IBC

Objective

Production of recommendations for an architecture and for implementation options for an integrated network and customer administration system (NCAS) for IBC with particular emphasis on the application of advanced information processing (AIP) techniques such as object oriented approaches, knowledge-based systems and man- machine interfaces.
The main objectives were the production of recommendations for an architecture and for implemetnation options for an integrated network and customer administration system (NCAS) for integrated broadband communications (IBC) with particular emphasis on the application of advanced information processing (AIP) techniques such as object oriented approaches, knowledge based systems and man machine interfaces (MMI). ADVANCE uses a mixture of techniques combining literature studies, problem analysis and experimentation with prototype specifications and prototype subsystems. In particular, the project covers various phases in the life cycle of prototyping information systems, from requirements definition through to demonstration systems.
Surveys of AIP techniques applicable to telecommunications management network (TMN) and customer administration systems have been carried out. Case studies of the solution of network and customer administration system implementation problems have been done using state of the art techniques.
ANCAS applications functional model has been developed.
Demonstration of prototypes which embody parts of the network service and customer administration systems functionality embodying innovative solutions such as knowledge based systems (KBS) and object oriented design has been implemented.
The establishement of a platform for the construction of NCAS functionality prototype version 2, consisting of an architecture, an interaction language and a distributed computing platform based on ANSAware.
Information models and bases representing networks and services and associated supporting mechanisms to enhance the usability of the models have been developed.
Support has been achieved for MMI development in the form of: survey of MMI development tools, guidelines for screen layouts, a development strategy and the specification of a prototype UIDS(user interface development system).
Technical Approach

ADVANCE uses a mixture of techniques combining literature studies, problem analysis, and experimentation with prototype specifications and prototype sub-systems. In particular, the project covers various phases in the life-cycle of prototyping information systems, from requirements definition through to demonstration systems. There are four parallel work streams:
- development of a conceptual framework
- assessment of AIP techniques and technical standards applicable
- development of prototypes
- development of a set of criteria for the evaluation of design options.
The final phase of the project will be to produce a consolidated report stating the achievements of prototyping, requirements definition, and assessments of AIP.

Key Issues

- Relevant technology transfer from the broad domain of IT R&D.
- Building on emerging international standards and recommendations in the TMN area.
- Modelling for structuring and shared access to management information.
- Support of distributed applications.
- Support for NCAS user interface building and the evolution of NCAS technology.
- Automation of routine administrative work.
- Consolidation of results across the range of RACE TMN projects.

Achievements

- Surveys of AIP techniques applicable to TMN network and customer administration systems. Case-studies of the solution of network and customer administration system implementation problems using state-of-the-art techniques.
- Definition of the requirements of system users.
- NCAS applications functional model.
- Demonstration of prototypes which embody parts of the network service and customer administration systems functionality embodying innovative solutions such as KBS and object-oriented design.
- Initial results in the area of evaluation of NCAS system design options.
- Establishment of a platform for the construction of NCAS functionality prototype version 2, consisting of an architecture, an interaction language, and a distributed computing platform based on ANSAware.
- Information models and bases representing networks and services and associated supporting mechanisms to enhance the usability of the models.
- Definition of requirements for and functional specifications of NCAS application functionality in the area of service provisioning.
- Support for MMI development in the form of: Survey of MMI development tools; guidelines for screen layouts; a development strategy and the specification of a prototype UIDS (user interface development system).

Expected Impact

ADVANCE will clarify the requirements for IBC network and customer administration systems and make the industrial developers of such systems aware of the design and implementation options which should enhance service and network administration. Results will highlight critical areas in the development of TMN systems, and recommend ways of achieving integrated solutions, and optimum MMI realisation.

Coordinator

Broadcom Eireann Research Ltd
Address
Clanwilliam Place
2 Dublin
Ireland

Participants (12)

BRITISH TELECOM PLC (BT)
United Kingdom
COMPUTER RESOURCES INTERNATIONAL A/S
Denmark
Correios & Telecommunicacoes de Portugal
Portugal
DNAC
France
Address
Universite Pierre Et Marie Curie
Paris
Fabbrica Italiana Apparecchiature Radioelettriche SpA
Italy
Address
Via G. B. Grassi 93
20157 Milano
Intracom SA Electronic & Electromechanical Equipment
Greece
MARI Advanced Microelectronics Ltd
United Kingdom
Roke Manor Research Ltd
United Kingdom
Address
Roke Manorold Salisbury Lane
SO51 0ZN Romsey
Synergie Informatique et Développement
France
Address
12 Bis Rue Des Pavillons
92804 Puteaux
Telefonica Sistemas SA
Spain
Televerket
Sweden
University of Dublin, Trinity College
Ireland