Objective Set up an organisational and management infrastructure to support the development team's effort to produce software in an efficient, systematic, repeatable and continuously improving manner. The targeted organisational infrastructure has to support the requirements of the ISO-9000-3 recommendations and will be evaluated for its impact on quality, productivity, successful project planning and cost/time estimations, visibility of project progress, developer's and top management acceptance.THE EXPERIMENTAn organisational schema is designed with roles and assigned responsibilities capable of handling the project, quality and improvement management functions. To support the operation of such an organisational schema each role and respective responsibilities is being sufficiently documented while template deliverables and/or quality control check-lists are developed, where applicable, for every deliverable of each role.The organisational schema is planned to be experimented upon two baseline projects of different type a) a 4-6 Person months business-oriented custom project and b) a ~12 Person months software package project.The experiment is carried-out by Computer Logic S.A. a 15-years-old company specialising in packaged business applications. The company employs around 180 persons and has a 30-people development department.EXPECTED IMPACT AND EXPERIENCEThe adoption of the proposed management process is expected to lead to reduction of a typical project's cost and duration. Furthermore, the company will become more competitive and effective especially in the area of big custom projects, where the margins of cost-duration are very tight and the risk factor is rather high. Minimising that risk through a reusable management process is essential. Additionally, the company's flexibility is expected to increase against the requirements of a diverse and demanding market. In parallel, the credibility and the profile of the company will increase, thus establishing a robust and competitive enterprise. Fields of science natural sciencescomputer and information sciencessoftwaresoftware developmentsocial scienceseconomics and businesseconomicsproduction economicsproductivity Programme(s) FP4-ESSI 2 - Software Best Practice initiative within the framework of the specific research and technological development programme in the field of Information Technologies, 1994-1998 Topic(s) 1.28 - Process Improvement Experiments Call for proposal Data not available Funding Scheme ACM - Preparatory, accompanying and support measures Coordinator Computer Logic S.A. EU contribution No data Address Sygrou Ave. 206 176 72 Athens Greece See on map Total cost No data
