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Article available in the folowing languages: Capacity Planning at VINCI airport group: the Nantes Airport case study

The case study at Nantes Airport is contributing results to the European Union's Horizon 2020 SME Instrument Phase 2-funded project AERFOR. The aim of AERFOR is to support Amorph Systems in further developing its REAL TIME PLANNING AND OPERATIONS MANAGEMENT PLATFORM for airports and to strengthen commercialisation within the European and international market.

VINCI Airports is among the most dynamic players in the global aviation market with a network of 36 airports in 7 countries, 12 airports in France and 10 in Portugal, including major cities such as Lyon and Lisbon. In 2017, global air IT solution provider SITA was selected as a partner to deploy airport management solutions among the airports of the VINCI group. As a partner, Amorph Systems supports whenever predictive solutions for terminal capacity planning and operational flow management are required. Therefore, Amorph Systems provides its Terminal Operations Management Platform This platform is able to connect to various data sources, incorporating all kinds of predictive patterns to create a full overview of the terminal capacity. Within the EU-funded AERFOR project the platform is continuously improved and adapted to real-world airports' requirements. Nantes Airport was selected as one of the first airports of this group to get various systems for airport management. With around 5.5 million passengers per year and a growth rate of nearly 15% in passenger numbers, capacity planning is a very important and truly challenging task at Nantes. Additionally, not only are passenger numbers getting higher, but passenger behaviour is also changing - for example, the usage of check-in due to self and mobile check-in possibilities. These changes have to be transferred into the overall airport capacity evaluation, as it makes no sense to look at a single process without the impact on the whole terminal system. Together with the SITA Airport Pulse platform, Amorph Systems could help Nantes Airport to deliver a flexible and scalable solution to cover all relevant check-points and services that are necessary to monitor and predict for the capacity planning process of the airport. With the focus on the security check-points, the system provides forecasts depending on the flight times, predicted passenger numbers and their show-up profiles at security. Depending on the given SLA's, planners immediately see the demand for staff to keep waiting times under a certain threshold without oversizing. The past solutions at Nantes Airport were siloed and made for specific processes. Therefore, they were not connected to each other and able to generate an overall picture. This leads over time to inefficiency in working with these, as the preparation, execution and comparison of results is then pretty time consuming. See what the participants say about the project: “Amorph Systems products are developed with the agile method, directly alongside players in airport management, making them immediately functional and tailored to requirements. Nantes Airport is pleased to have chosen Amorph Systems to further improve its capacity for forecasting and simulating its resource requirements.” Eric Siret, Security Systems Manager, Nantes Airport “In this project we have shown that is able to improve predictability and the daily work for planners no matter if this is a big Hub airport or a smaller regional airport like Nantes. The great teamwork together with Nantes airport colleagues made this a success.” Andreas Hofmann, Director Business Development, Amorph Systems

Keywords, AERFOR, NANTES AIRPORT, Passenger Flow, Forecasting, IT-Platform, Amorph Systems, IT-System, Terminal Operation, Simulation, IT-Solution, PREDICTIVE, VINCI


Germany, Romania

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